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Healthy Pets: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.84 (257 reviews)

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4.57

Based on 257 reviews, last reviewed 16th Jan 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

2 star

Latest highest rating:

5

Great value for money Took out this pet insurance for my cat, and have just bought a puppy and will be insuring her with these, exceptional service.. Reviewed on: 13th September 2023

Latest lowest rating:

1

Absolute bunch of con artists. Absolute bunch of con artists... like others have commented. I was in the unfortunate position to have to make a claim in Oct 2024 for my dog... My ve... Read more Reviewed on: 16th January 2025

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About this product

Finding the right insurance policy for your pet is important for peace of mind. At Smart Money People, we collect Healthy Pets pet insurance reviews to give you insight into life as a policyholder.

Healthy Pets provides insurance policies for cats and dogs, with specialist policies for kittens and puppies. If you’re insuring more than one pet, Healthy Pets offers a multi-pet discount. There are a range of policies available to suit your pet's needs, with varying levels of protection.

Before taking out a policy with Healthy Pets, check our reviews to be confident that the provider is right for you. Find out what existing customers have to say about their experience with Healthy Pets and whether they would recommend the provider. Learn about the key benefits of being a policyholder, with insight into the customer service and claims process. Be confident in your decision by reading our Healthy Pets pet insurance reviews.

If you’ve had a policy with Healthy Pets, write an honest review to help other pet owners just like you. Don’t forget to include details about the level of cover you took out, and the type of policy. Have you found the cost of your premium to be reasonable for the level of cover you received? Share any experience with the customer service team. Would you recommend the provider and policy to your family and friends? Share your experience with our Smart Money People community by leaving a Healthy Pets pet insurance review.

Healthy Pets Pet Insurance reviews (257)

Review of the Healthy Pets, Pet Insurance:

Deducting whole years premium after death of pet

Having insured my dog with healthy pets since 2016 and paid extra for the gold level to ensure my dog had good cover, I was appalled the companys behavior after making my first claim. My dog, at nearly 12 years old suddenly got ill and upon taking him to the vets, he underwent a scan which showed he had cancer in many places and he was put down that day. I put in my first ever claim (£1200) and was awarded just over £188.00 as the company decided to claim back nearly £600 for the monthly premiums I would have paid had he lived. Their policy states that they reserve the right deduct unpaid premiums not that they will do so. As a customer for many years I wasnt expecting this to happen especially as I have been paying over £60 a month for what I believed would be a good level of cover. Reviewed on: 20th January 2024

Excellent

Great website and quick responses. Reviewed on: 17th August 2017

Excellent service

Very good service and value for money. Reviewed on: 17th August 2017

Lots of Benefits

Really easy to set up online with paperwork sent out swiflty. Very much like the benefits with this policy. Would recommend. Reasonably priced too :) Reviewed on: 17th August 2017

Amazing service and value for money

Always the best price on the market for what I need. Every time I have rung up, I have always received helpful and polite service, and the last time I rang, the member of staff got me the best price; a lot less than the renewal quote. Reviewed on: 17th August 2017

Good value, just the right cover

We've insured our cats, and now our dog with Healthy Pets. When we've had to make a claim for our cats, the process was simple and the level of cover was just right. The monthly payments were low. When it came to insuring our dog, I looked at a few providers, but was happy with the premiums and cover from Healthy Pets, and know that they are friendly, helpful and simply pay out promptly when we needed it. Reviewed on: 17th August 2017

Good

Good at picking up the phone Reviewed on: 17th August 2017

Great product

Fast, easy, and everything I wanted in my insurance Reviewed on: 17th August 2017

quick easy and great value

quick easy and great value. sums it all up nicely Reviewed on: 17th August 2017

Great provider

Easy to deal with and great cover at a great price. I'm happy with the service I've received so far. Reviewed on: 17th August 2017

Easy to set up and get up and running

I needed to set up health insurance for my two cats quickly and found the Healthy Pets insurance to be the most wide ranging and suitable. Setting it up was quick and easy. Reviewed on: 17th August 2017

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