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Healthy Pets: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.84 (257 reviews)

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4.57

Based on 257 reviews, last reviewed 16th Jan 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

2 star

Latest highest rating:

5

Great value for money Took out this pet insurance for my cat, and have just bought a puppy and will be insuring her with these, exceptional service.. Reviewed on: 13th September 2023

Latest lowest rating:

1

Absolute bunch of con artists. Absolute bunch of con artists... like others have commented. I was in the unfortunate position to have to make a claim in Oct 2024 for my dog... My ve... Read more Reviewed on: 16th January 2025

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About this product

Finding the right insurance policy for your pet is important for peace of mind. At Smart Money People, we collect Healthy Pets pet insurance reviews to give you insight into life as a policyholder.

Healthy Pets provides insurance policies for cats and dogs, with specialist policies for kittens and puppies. If you’re insuring more than one pet, Healthy Pets offers a multi-pet discount. There are a range of policies available to suit your pet's needs, with varying levels of protection.

Before taking out a policy with Healthy Pets, check our reviews to be confident that the provider is right for you. Find out what existing customers have to say about their experience with Healthy Pets and whether they would recommend the provider. Learn about the key benefits of being a policyholder, with insight into the customer service and claims process. Be confident in your decision by reading our Healthy Pets pet insurance reviews.

If you’ve had a policy with Healthy Pets, write an honest review to help other pet owners just like you. Don’t forget to include details about the level of cover you took out, and the type of policy. Have you found the cost of your premium to be reasonable for the level of cover you received? Share any experience with the customer service team. Would you recommend the provider and policy to your family and friends? Share your experience with our Smart Money People community by leaving a Healthy Pets pet insurance review.

Healthy Pets Pet Insurance reviews (257)

Review of the Healthy Pets, Pet Insurance:

Absolute bunch of con artists.

Absolute bunch of con artists... like others have commented. I was in the unfortunate position to have to make a claim in Oct 2024 for my dog... My vets completed the documents and sent them to Healthy Pets, I didn't hear anything so chased them the end Oct, HP stated they hadn't received them so my vets sent the documents again.. again I heard nothing.. I chased again the beginning of Dec to be told yes we now have your claim... I waited heard nothing, called again 21/12 to be told yet again we don't have your claim.. we will call your vets... I waited.. yeah you've guessed it I heard nothing, chased again 10/1 to be told still no record of claim.. they will call the vets direct.. now the 16/1 and Ive heard nothing. For a company that are very quick to increase costs and add deductions as your pets gets older it is near on impossible to actually make a claim... DO NOT TOUCH THEM.. really shocking service. Reviewed on: 16th January 2025

Friendly and helpful

Great customer service answered all my queries and very helpful. Reviewed on: 9th September 2021

Amazing customer service

Healthy pets insurance are the best around. Such loverly staff. Reviewed on: 9th September 2021

Competitively priced

I chose this company as they are very competitively priced & I love the regular posts of pets on Instagram Reviewed on: 9th September 2021

Great service

Very happy anytime I've had to contact them Reviewed on: 8th September 2021

So compassionate when I lost my cat

Value for money, they were so compassionate when I called to cancel after my poor little kitten was hit by a car Reviewed on: 4th August 2021

Pawsome Service

Great cover, service and price! What more could we ask for :) Reviewed on: 28th August 2019

Good company

Great service helped us a lot. Long term customers Reviewed on: 27th August 2019

Well looked after

When I got my dog, it was pretty soon after the insurance was taken out that we found out he was really poorly. Healthy pets took the claim, dealt with it and it was a very painless experience. When ever we phoned our call got answered very quickly and dealt with straight away. Thank You Healthy Pets! Reviewed on: 22nd August 2019

Perfect pet insurance

I signed up for a Healthy pets insurance plan and I was very happy with the monthly price. It feels like a weight has been taken off my shoulders now that I know my pet is covered. Reviewed on: 22nd August 2019

Fabulous

Great service, great prices and friendly staff... Great job all round Reviewed on: 12th August 2019

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