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Holiday Extras Travel Insurance: Travel Insurance reviews

4.82
Based on 2,241 reviews, last reviewed 8th Apr 2025
52% increase in 5 star reviews
in the past 90 days
250% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fuss-free renewal process. Fuss-free renewal process. Friendly and professional customer service call handler. Reviewed on: 8th April 2025
Rena's avatar
Rena

Latest lowest rating:

1

Painful experience Awful experience just to change my email address then got charged twice. Emailed screenshots of my account, payments pending etc and was told ‘can’t b... Read more Reviewed on: 29th March 2025
Louise G's avatar
Louise G

About this product

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Holiday Extras Travel Insurance Travel Insurance reviews (2241)

Reliable, helpful and understanding

5
Elizabeth who I spoke to was very helpful and sorted my query Reviewed on: 5th September 2023

excellent service from Elizabeth everything very clearly explained

5
excellent service from Elizabeth everything very clearly explained Reviewed on: 5th September 2023

Fantastic service

5
A fantastic service, lovely Kerry arranged exactly the policy I needed with patience and care Reviewed on: 5th September 2023

Good telephone call

5
Girl on phone was pleasant polite patient with me she explained things well Reviewed on: 4th September 2023

Excellent customer service

5
Elizabeth dealt with my application for annual travel insurance for my daughter in a really professional and caring way. She delivered on what she promised and the quote price was really competitive with other providers. Many thx Reviewed on: 4th September 2023

Perfect service

5
Very helpful didn't try and sell me something I didn't need got what I asked for brilliant Reviewed on: 4th September 2023

Great customer service

5
Kerry was lovely, very informative and friendly. Great service Reviewed on: 4th September 2023

The agent(kerry) was very concise and helpful in setting up the policy and patiently went through all the necessary questions.

5
I was really impressed with your agent (Kerry) who talked me through every aspect of the required insurance in a competent and friendly manner. Reviewed on: 4th September 2023

completion of insurance

5
Completed satisfactorly, with the help of the operator. recommended. Reviewed on: 2nd September 2023

no hassle holiday insurance

5
We enjoy holidays every year and found that Holiday Extras , is so quick and easy ,plus the insurance is Hassle free just like their promise , very quick sorted in minutes totally cover for holiday stress free knowing all is well , but just in case covered holiday can then be enjoyed without worry ,staff well trained, very professional company great standards , great service, just sit back and relax and enjoy the holiday Reviewed on: 31st August 2023

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