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Holiday Extras Travel Insurance: Travel insurance reviews

View other Holiday Extras Travel Insurance products
4.81
Based on 3,573 reviews, last reviewed 13th Nov 2025
64% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
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11%
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1%
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0%
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Latest highest rating:

5

A good customer experience easy to setup and excelle... A good customer experience easy to setup and excellent value. One happy customer who will definitely return for more service and products Reviewed on: 13th November 2025
John M Williams 's avatar
John M Williams

Latest lowest rating:

2

3 months and waiting for a missed port claim It has now been over 3 months and my very simple claim for a missed cruise port has still not been paid! All the correct processes documents and lette... Read more Reviewed on: 5th October 2025
Matt R's avatar
Matt R
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About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3573)

Straight Forward

5
Easy to follow No hiccups. OAP friendlyr Reviewed on: 28th August 2024
James F's avatar
James F

Fantastic customer service

5
Kerry was absolutely lovely and empathetic. Fantastic customer service. Reviewed on: 28th August 2024
Heidi 's avatar
Heidi

1st Class Service

5
Kerry was very knowledgeable and patient and polite and never ever pushed me down an alley. She quoted me from exactly what I wanted Reviewed on: 28th August 2024
Steve's avatar
Steve

Happy with renewal process

5
Pleasant operative, who didn’t rush. Reviewed on: 27th August 2024
Jyw's avatar
Jyw

Professional and efficient

5
We had some minor medical cover issues to resolve these were easily sorted quickly and efficiently Reviewed on: 27th August 2024
Rich E's avatar
Rich E

Very helpful and courteous.

5
Very helpful and courteous. Kerry was very patient and answered all my queries. Reviewed on: 27th August 2024
Ro58's avatar
Ro58

Generally the process was easy and straightforward

4
Generally the process was easy and straightforward however I did feel that some of the health declaration questions could be interpreted more than one way. My interpretation could be different to someone else's Reviewed on: 27th August 2024
Paul T's avatar
Paul T

Easy, user friendly

5
Easy to book online and no stupid drawn out questions. Literally 5mins start to finish. Excellent. Reviewed on: 27th August 2024
Michelle's avatar
Michelle

Five star service *****

5
Rang to change some policy details. Efficient and politely dealt with over the phone. Email received within seconds of phone call. Reviewed on: 27th August 2024
Sara B's avatar
Sara B

Wanted off piste ski cover

5
Wanted off piste ski cover, that’s why I used Holiday Extras Reviewed on: 27th August 2024
Sue S's avatar
Sue S

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