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Holiday Extras Travel Insurance: Travel insurance reviews

View other Holiday Extras Travel Insurance products
4.81
Based on 3,370 reviews, last reviewed 20th Aug 2025
24% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

4

Travel insurance was ok Travel insurance was ok but trying to get a quote for an airport transfer was a nightmare, their support were not helpful at all so ended on another s... Read more Reviewed on: 20th August 2025
Anthony W's avatar
Anthony W

Latest lowest rating:

2

very slow and disorganised It took half a year to process a travel insurance claim for a flight which couldn’t land due to weather issues. I dealt with different customer servic... Read more Reviewed on: 23rd July 2025
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Atiya
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About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3370)

Easy to access holiday insurance

5
Excellent service throught but perhaps a little pricey Reviewed on: 7th August 2023
Richard Westlake's avatar
Richard Westlake

Very helpful adviser.

5
Very professional service from Kerry this morning. My query was dealt with very quickly. Thanks for you help with this. Reviewed on: 7th August 2023
Brian's avatar
Brian

excellent customer service!

5
Cannot find a fault. I spoke to a lovely lady "Suzie", she took time to find the price of different levels of insurance for me. Very knowledgable, friendly and pleasant member of their staff. Reviewed on: 6th August 2023
Debbie's avatar
Debbie

Purchased a travel insurance policy for cruise holiday 2024.

5
Very helpful pleasant lady. Explained everything in detail and easy to understand. Reviewed on: 6th August 2023
Cheryl Patmore's avatar
Cheryl Patmore

Best travel insurance

5
Compared travel insurance and this was cheapest while also good cover. I have a medical condition included and needed to add another. A telephone call changed my policy at no extra cost. All completed including amended policy issued in minutes. First class service. Reviewed on: 5th August 2023
Clive Wood's avatar
Clive Wood

Great person on phone

5
The young lady who assisted me today was exemplary very polite a credit to your company Reviewed on: 5th August 2023
Philip May's avatar
Philip May

Holiday Extra Cancellation

5
Kerry was extremely helpful and understanding and expedited the cancellation of our Travel Insurance efficiently and politely Reviewed on: 5th August 2023
Derick Lawson's avatar
Derick Lawson

Prompt and helpful service

5
Dealt very quickly and effectively with the issue I raised - thank you very much! Reviewed on: 4th August 2023
Robin Gaff's avatar
Robin Gaff

Kerry was excellent

4
We rang Kerry because we needed insurance for a long holiday and she was very helpful and polite and if we need insurance for a long period again we’d use her Reviewed on: 4th August 2023
Frank Clarke 's avatar
Frank Clarke

Holiday Extra efficient and helpful

5
First time travel with Riviera so first time conversation with Susie who helpfully guided me through the extensive array of questions to establish the best insurance for me with kindness and efficiency. Reviewed on: 3rd August 2023
LA's avatar
LA

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