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Holiday Extras Travel Insurance: Travel insurance reviews

View other Holiday Extras Travel Insurance products
4.81
Based on 3,346 reviews, last reviewed 18th Aug 2025
25% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
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1%
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0%
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1%

Latest highest rating:

5

I phoned holiday extras so I could speak to someone... I phoned holiday extras so I could speak to someone for advice on my travel insurance. He was very helpful and sorted out the renewal of my travel ins... Read more Reviewed on: 18th August 2025
Hester 's avatar
Hester

Latest lowest rating:

2

very slow and disorganised It took half a year to process a travel insurance claim for a flight which couldn’t land due to weather issues. I dealt with different customer servic... Read more Reviewed on: 23rd July 2025
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Atiya
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About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3346)

Good service insurance

5
Easy to complete all questions without any hassle Reviewed on: 30th November 2024
Jennifer S's avatar
Jennifer S

Great experience,

5
Very easy to purchase, great value for money Reviewed on: 30th November 2024
Anna F's avatar
Anna F

Changed my auto-renewal preference without permission

4
I would have rated them as 5 Stars, but they ignored my settings for auto-renewal which I set to 'No' during the renewal process. I got confirmation that I'd selected to not renew automatically. A day later, I got another email saying my policy was set to auto-renew - and when I went in to check, my selection had been set back to auto-renewal,and I had to change it AGAIN to not auto-renew. They should NOT change my preferences without my permission, so I'm very wary of Holiday Extras' tactics now. Reviewed on: 29th November 2024
Annoyed's avatar
Annoyed

A great site to navigate

5
From logging on until completion the process was simple and straightforward. I found it extremely easy to navigate Reviewed on: 29th November 2024
jennie f's avatar
jennie f

Website kept crashing which was really annoying!

3
Website kept crashing which was really annoying! Should be more options for cruise insurance not just gold Reviewed on: 29th November 2024
Martha K's avatar
Martha K

Always book through Holiday Extras, easy to use and...

5
Always book through Holiday Extras, easy to use and great service Reviewed on: 29th November 2024
Danielle 's avatar
Danielle

So easy to book and pay, hotel-parking and insurance

5
So easy to book and pay, hotel-parking and insurance Reviewed on: 29th November 2024
Tim W's avatar
Tim W

I am quite computer on line illiterate but i did man...

5
I am quite computer on line illiterate but i did manage after the second attempt to navigate and obtain the insurance I required, thank you Reviewed on: 29th November 2024
Steve W's avatar
Steve W

Great service and a good price, I’ve used this servi...

5
Great service and a good price, I’ve used this service many times and wouldn’t go anywhere else. Reviewed on: 28th November 2024
Mark T's avatar
Mark T

A headache solved

5
Very helpful and informative lady helped me through the process.She was first class.My only disappointment was that I was responding to a 15% discount offer only to receive one for 20% the day after. Reviewed on: 28th November 2024
David A's avatar
David A

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