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HSBC Kinetic: Business Account reviews

Name: Business Account
Rating: 4.73 (1934 reviews)

View other HSBC Kinetic products

4.71

Based on 1,934 reviews, last reviewed 23rd Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Very efficient and convenient business account I've been using this account for my small business for about 7 months now and I am very pleased, the app is great, everything is smooth and clear. The... Read more Reviewed on: 1st June 2023

Latest lowest rating:

1

Very disappointed. Very disappointed. Our account been blocked without any reason. After 3 weeks still nobody can answer when we will be able to use our account. Mone... Read more Reviewed on: 24th March 2024

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About this product

HSBC Kinetic Business Account reviews (1934)

Review of the HSBC Kinetic, Business Account:

Great

Everything good Reviewed on: 10th March 2022

Hassle free

Hassle free process and service, as a startup owner its hard to spend lot of time on account opening but these guys made it so simple and easy to go Reviewed on: 8th March 2023

A simple account for simple businesses

HSBC set the account up very quickly and were extremely helpful in facilitating this process and I would recommend the account to others on this experience alone. I have operated the account for a year for a simple company and it does everything I need of it perfectly, quickly and efficiently. There's nothing to complain or criticise about it, I am a happy customer! Reviewed on: 8th March 2023

Reply from HSBC Kinetic Thanks Alastair, we're delighted to here that you're happy and that everything's working efficiently for you. Response date: 9th March 2023

Convenient and Straightforward

I have had nothing but positive experiences since I opened this account for my business. Only reason it doesn't get 5 stars is because there are no statements available to view online for the savings account and it is one of the bank accounts which is affected by Xero duplicating transactions from time to time when importing. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Hi Wendy, thank you for taking time to review the app we'll ask our team to look into how we can make the HSBC Kinetic Savings Account statements digital. Response date: 9th March 2023

Simple online business banking

Great simple app based banking with responsive chatline to resolve issues. Reasonable charges for a small business to cope with Reviewed on: 8th March 2023

Reply from HSBC Kinetic Thanks Mark for your review we're delighted to see that you find our Customer Support is there when you need it, we've just extended our in app support hours and now offer help on Saturdays. Thanks again Response date: 9th March 2023

Easy to use but serves no benefits

In the initial stages this was an easy to set up account and app. However it was plagued by glitches early on and resulted in me not being able to access my money on numerous occasions. It is now fairly reliable but does not come at a competitive cost - other banks such as Virgin and Monzo have free business banking accounts, and their paid for versions offer better value for money as they have useful additional features - software, payroll, tax returns. The kinetic has none of this and charges you for it. I will be swapping. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Hi, our app availability is 100% and on the rare need for planned maintenance we always advise customers in advance, ensuring that downtime is kept minimal and outside of business hours to avoid disruption. HSBC Kinetic has many useful features and tools that other apps do not offer and our team are always looking at new services so we'll ask for them to look into payroll and tax returns. Many thanks Response date: 28th March 2023

Excellent Business Banking app

HSBC Kinetic app is user-friendly, has no glitches and is very easy to use. Reviewed on: 8th March 2023

Excellent service

Since opening account, which was easy, service provided by HSBC kinetic has been excellent for my business needs, able to contact if I have any queries with efficient response and successful action to resolve my issue. Reviewed on: 8th March 2023

Mr

I’ve been with this band for three years it’s been amazing, excellent service very trustable Reviewed on: 8th March 2023

Fast, efficient, a headache free process

I found HSBC Kinetic account opening to be straight forward and stress free . As a new business owner it’s stressful and daunting starting out but this was easy and straight forward . I would recommend to anyone starting a business . Reviewed on: 8th March 2023

Supportive

It can be a daunting to open a new business. The risk can be weighing on you and the admin can be overwhelming. What you want is things like bank account set up should be quick and simple. I first tried to with a different bank who made the set up a very long and complex process. I gave up and applied with HSBC Kinetic and it was just simple, quick and easy. Since the service has been great and I am happy with my choice. Reviewed on: 8th March 2023

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