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HSBC Kinetic (inactive company): Business account (discontinued) reviews

4.69
Based on 1,942 reviews, last reviewed 24th Mar 2026
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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10%
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2%
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1%
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2%

Latest highest rating:

5

Perfect for small businesses! Perfect for small businesses! I have had an HSBC Kinetic account for 4 years now and have found the app a breeze to use and their customer service has... Read more Reviewed on: 24th March 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC Kinetic (inactive company): Business account (discontinued) now

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HSBC Kinetic (inactive company) Business account (discontinued) reviews (1942)

Simple banking

4
Always a pleasure in branch, simple to open an account. Reviewed on: 8th March 2023
Reply from HSBC Kinetic (inactive company) Hi Alex, thanks for rating our app we're delighted that you found opening an HSBC Kinetic Current Account simple and we hope you'll continue to enjoy using the app.. We also offer in app customer support which is now available 08:00 to 20:00 Monday to Friday and 08:00 to 14:00 on Saturdays. Thanks again. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic (inactive company)

It is just my bank

5
They are there when I need them. Reviewed on: 8th March 2023

Easy, efficient, good tracking system

5
HSBC Kinetic has been an essential part of launching my business. As a new Director learning the ropes, it has been easy, efficient, and a very smart way of keeping track of my business finances. It made my end of year book keeping an absolute breeze, and really helps me to keep track of our overheads and outgoings. I'd recommend HSBC Kinetic to anyone starting a new small business. Reviewed on: 8th March 2023

Well Known Name

5
I choose HSBC Kinetic as it is part of a well known brand and I previously had a business account with HSBC many years before. Reviewed on: 8th March 2023

Mr

5
Great experience with the service online and in branch Reviewed on: 8th March 2023

Enjoyable experience

5
I have recently launched my own business for the first time, and I was nervous about various elements. The easy-to-use/understand HSBC Kinetic account has made a lot of that nervousness evaporate. The app is clean and crisp and I always feel on top of my finances. Reviewed on: 8th March 2023

Fast easy

5
I grow up with kinetic everything its easy and fast Reviewed on: 8th March 2023

High quality best device

5
Very good and straightforward to understand and use Reviewed on: 8th March 2023

HSBC KINETIC THE BEST BUSINESS ACCOUNT

5
I enjoy HSBC Kinetic from the first day . I use to have many accounts for my business, but in the end i chosed to remain just with HSBC kinetic, is the best business account in all UK Reviewed on: 8th March 2023

Good account and easy to use

3
Happy with the account thus far and have been fairly responsive to any queries that I've raised. My only real quibble is that it wasn't that easy to link to my accounting software, but did manage to get this working eventually. Reviewed on: 8th March 2023
Reply from HSBC Kinetic (inactive company) Hi, thanks for your feedback. We're pleased to hear that your accounting software is up and running. We'd also like to share that our in app customer support has been extended and is now available 08;00 to 20:00 on weekdays and 08:00 to 14:00 on Saturdays if you need us. Thanks again Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic (inactive company)

Review HSBC Kinetic (inactive company): Business account (discontinued) now

Help others make smarter decisions by sharing your own experience. Write a review