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HSBC Kinetic: Business account reviews

Name: Business account
Rating: 4.73 (1939 reviews)

View other HSBC Kinetic products

4.69

Based on 1,939 reviews, last reviewed 2nd Apr 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Simple easy to use Internet Banking Simple easy to use Internet Banking Reviewed on: 2nd April 2025

Latest lowest rating:

1

I am now in the process of changing my bank over bec... I am now in the process of changing my bank over because I am so fed up of not being able to access my account on my mobile. This happened to me once... Read more Reviewed on: 5th March 2025

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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1939)

Excellent Business Banking app

HSBC Kinetic app is user-friendly, has no glitches and is very easy to use. Reviewed on: 8th March 2023

Excellent service

Since opening account, which was easy, service provided by HSBC kinetic has been excellent for my business needs, able to contact if I have any queries with efficient response and successful action to resolve my issue. Reviewed on: 8th March 2023

Mr

I’ve been with this band for three years it’s been amazing, excellent service very trustable Reviewed on: 8th March 2023

Fast, efficient, a headache free process

I found HSBC Kinetic account opening to be straight forward and stress free . As a new business owner it’s stressful and daunting starting out but this was easy and straight forward . I would recommend to anyone starting a business . Reviewed on: 8th March 2023

Supportive

It can be a daunting to open a new business. The risk can be weighing on you and the admin can be overwhelming. What you want is things like bank account set up should be quick and simple. I first tried to with a different bank who made the set up a very long and complex process. I gave up and applied with HSBC Kinetic and it was just simple, quick and easy. Since the service has been great and I am happy with my choice. Reviewed on: 8th March 2023

Business account

HSBC has been an easy online banking option for us . Making payments have been easy and also chat options are great in getting information quicker compared calling the banks directly. They have been patient with us during the customer review information stage . Reviewed on: 8th March 2023

Reply from HSBC Kinetic Thanks Joshua, delighted to hear that you're enjoying the app and making payments for your business is easy. We've just extended the operating ours of our Live Chat so you can now get in touch with our team Monday to Friday 08:00 to 20:00hrs and on Saturdays from 08:00 to 14:00hrs. Response date: 9th March 2023

Reliable and Ready for Action

I've been using the HSBC Kinetic banking app for a few months now and overall, I'm really satisfied with it. As a small business owner, I need a banking app that's easy to use, reliable, and secure, and the HSBC Kinetic app ticks all those boxes. One of the things I like about the app is its user-friendly interface. It's very intuitive and easy to navigate, with all the key features and functions clearly labeled and accessible. I can quickly check my account balances, view transaction histories, transfer funds, and pay bills, all with just a few taps on my smartphone. The HSBC Kinetic app also offers a range of security features that give me peace of mind. I can set up two-factor authentication, biometric login, and other security measures to protect my account and my transactions. And if I ever have any questions or concerns, the app's customer support team is just a phone call or chat away. In summary, I would definitely recommend the HSBC Kinetic banking app to other small business owners looking for a reliable and user-friendly mobile banking solution. With its intuitive interface, robust security features, and easy account management, it's a great choice for anyone who needs to stay on top of their finances while on the go. Reviewed on: 8th March 2023

West Trade Services

Being with hsbc for about s year, so far so good. Only when I need to unlock my account was a bit strange, go to the branch and call from there. Apart from that all good Reviewed on: 8th March 2023

Kinetic Banking was very easy to set up

Easy to install and keeps track off all income and expenditure Reviewed on: 8th March 2023

Small business review

Using Kinetic has been simple which is important as a busy small business owner. I recommended easier ways to pay my credit card and they have implemented a new payment method. I find their customer service very good, every contact is professional and helpful. My only improvement point is that I can't access electronic credit card statements, which makes sending my statements to y bookkeeper difficult and it's a waste of paper! Reviewed on: 8th March 2023

Reply from HSBC Kinetic Hi, thanks for your review we're delighted to hear that you're enjoying the app. Good news, our team are working to make our credit card statements digital and available in the app , we hope to have live later this year. This will not only save paper but help make your bookkeeping even easier. Response date: 9th March 2023

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HSBC Kinetic: Business account reviews

100% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review HSBC Kinetic: Business account now

HSBC Kinetic Business account reviews (1939)

Excellent Business Banking app

Excellent service

Mr

Fast, efficient, a headache free process

Supportive

Business account

Reliable and Ready for Action

West Trade Services

Kinetic Banking was very easy to set up

Small business review

Review HSBC Kinetic: Business account now

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