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HSBC Kinetic: Business account reviews

Name: Business account
Rating: 4.73 (1941 reviews)

View other HSBC Kinetic products

4.68

Based on 1,941 reviews, last reviewed 7th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026

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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC Kinetic: Business account now

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HSBC Kinetic Business account reviews (1941)

Kinetic Banking was very easy to set up

Easy to install and keeps track off all income and expenditure Reviewed on: 8th March 2023

Small business review

Using Kinetic has been simple which is important as a busy small business owner. I recommended easier ways to pay my credit card and they have implemented a new payment method. I find their customer service very good, every contact is professional and helpful. My only improvement point is that I can't access electronic credit card statements, which makes sending my statements to y bookkeeper difficult and it's a waste of paper! Reviewed on: 8th March 2023

Reply from HSBC Kinetic Hi, thanks for your review we're delighted to hear that you're enjoying the app. Good news, our team are working to make our credit card statements digital and available in the app , we hope to have live later this year. This will not only save paper but help make your bookkeeping even easier. Response date: 9th March 2023

Easy To Use

Really Professional Lay out app easy to find statements,And Other useful Documents and Customer Service Exceptional Reviewed on: 8th March 2023

Very very good! Best business bank for small business

It’s been very good in the time since I have had my account! I opened my account when HSBC Kinetic first opened! It’s been amazing since! I did have one question and they answered within 10 minuets! Great overall Reviewed on: 8th March 2023

Very function and easy to use

I find the ability to allocate costs under different business uses incredibly useful for tracking spend. Equally the automatic analysis of where expenditures are in a quick view is a fantastic functional business tool and overall time saving on my own analysis. It’s been great for my start up business. Reviewed on: 8th March 2023

a great service form a great service provider

I use HSBC for my personal banking needs, when I set up my company it was a 'no brainer', why fix something that's not broken, the set-up and the running of the account have been seemless Reviewed on: 8th March 2023

Quick to set up

Excellent service from HSBC Easily setup form and straightforward Reviewed on: 8th March 2023

Brilliant Bank and App

New start up - process was extremely easy to set up and the app its easy is very user friendly. Reviewed on: 8th March 2023

I am happy your service

I have satisfied your service and customer service allows good the give quick answer so I am impress Reviewed on: 8th March 2023

Good

Is not the best bank account that I have, but works well, and can be better. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Hi, thank you for your review. We're always improving the app with regular updates to add new products, services and improve the experience. Response date: 9th March 2023

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HSBC Kinetic: Business account reviews

100% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review HSBC Kinetic: Business account now

HSBC Kinetic Business account reviews (1941)

Kinetic Banking was very easy to set up

Small business review

Easy To Use

Very very good! Best business bank for small business

Very function and easy to use

a great service form a great service provider

Quick to set up

Brilliant Bank and App

I am happy your service

Good

Review HSBC Kinetic: Business account now

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