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HSBC Kinetic: Business Account reviews

Name: Business Account
Rating: 4.73 (1934 reviews)

View other HSBC Kinetic products

4.71

Based on 1,934 reviews, last reviewed 23rd Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Very efficient and convenient business account I've been using this account for my small business for about 7 months now and I am very pleased, the app is great, everything is smooth and clear. The... Read more Reviewed on: 1st June 2023

Latest lowest rating:

1

Very disappointed. Very disappointed. Our account been blocked without any reason. After 3 weeks still nobody can answer when we will be able to use our account. Mone... Read more Reviewed on: 24th March 2024

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About this product

HSBC Kinetic Business Account reviews (1934)

Review of the HSBC Kinetic, Business Account:

Great

Everything good Reviewed on: 10th March 2022

Business account

HSBC has been an easy online banking option for us . Making payments have been easy and also chat options are great in getting information quicker compared calling the banks directly. They have been patient with us during the customer review information stage . Reviewed on: 8th March 2023

Reply from HSBC Kinetic Thanks Joshua, delighted to hear that you're enjoying the app and making payments for your business is easy. We've just extended the operating ours of our Live Chat so you can now get in touch with our team Monday to Friday 08:00 to 20:00hrs and on Saturdays from 08:00 to 14:00hrs. Response date: 9th March 2023

Reliable and Ready for Action

I've been using the HSBC Kinetic banking app for a few months now and overall, I'm really satisfied with it. As a small business owner, I need a banking app that's easy to use, reliable, and secure, and the HSBC Kinetic app ticks all those boxes. One of the things I like about the app is its user-friendly interface. It's very intuitive and easy to navigate, with all the key features and functions clearly labeled and accessible. I can quickly check my account balances, view transaction histories, transfer funds, and pay bills, all with just a few taps on my smartphone. The HSBC Kinetic app also offers a range of security features that give me peace of mind. I can set up two-factor authentication, biometric login, and other security measures to protect my account and my transactions. And if I ever have any questions or concerns, the app's customer support team is just a phone call or chat away. In summary, I would definitely recommend the HSBC Kinetic banking app to other small business owners looking for a reliable and user-friendly mobile banking solution. With its intuitive interface, robust security features, and easy account management, it's a great choice for anyone who needs to stay on top of their finances while on the go. Reviewed on: 8th March 2023

West Trade Services

Being with hsbc for about s year, so far so good. Only when I need to unlock my account was a bit strange, go to the branch and call from there. Apart from that all good Reviewed on: 8th March 2023

Kinetic Banking was very easy to set up

Easy to install and keeps track off all income and expenditure Reviewed on: 8th March 2023

Small business review

Using Kinetic has been simple which is important as a busy small business owner. I recommended easier ways to pay my credit card and they have implemented a new payment method. I find their customer service very good, every contact is professional and helpful. My only improvement point is that I can't access electronic credit card statements, which makes sending my statements to y bookkeeper difficult and it's a waste of paper! Reviewed on: 8th March 2023

Reply from HSBC Kinetic Hi, thanks for your review we're delighted to hear that you're enjoying the app. Good news, our team are working to make our credit card statements digital and available in the app , we hope to have live later this year. This will not only save paper but help make your bookkeeping even easier. Response date: 9th March 2023

Easy To Use

Really Professional Lay out app easy to find statements,And Other useful Documents and Customer Service Exceptional Reviewed on: 8th March 2023

Very very good! Best business bank for small business

It’s been very good in the time since I have had my account! I opened my account when HSBC Kinetic first opened! It’s been amazing since! I did have one question and they answered within 10 minuets! Great overall Reviewed on: 8th March 2023

Very function and easy to use

I find the ability to allocate costs under different business uses incredibly useful for tracking spend. Equally the automatic analysis of where expenditures are in a quick view is a fantastic functional business tool and overall time saving on my own analysis. It’s been great for my start up business. Reviewed on: 8th March 2023

a great service form a great service provider

I use HSBC for my personal banking needs, when I set up my company it was a 'no brainer', why fix something that's not broken, the set-up and the running of the account have been seemless Reviewed on: 8th March 2023

Quick to set up

Excellent service from HSBC Easily setup form and straightforward Reviewed on: 8th March 2023

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