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HSBC Kinetic: Business Account reviews

4.71
Based on 1,934 reviews, last reviewed 23rd Aug 2024
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Latest highest rating:

5

Very efficient and convenient business account I've been using this account for my small business for about 7 months now and I am very pleased, the app is great, everything is smooth and clear. The... Read more Reviewed on: 1st June 2023
Victoria Novikova's avatar
Victoria Novikova

Latest lowest rating:

1

Very disappointed. Very disappointed. Our account been blocked without any reason. After 3 weeks still nobody can answer when we will be able to use our account. Mone... Read more Reviewed on: 24th March 2024
artur skotnicki's avatar
artur skotnicki

About this product

HSBC Kinetic Business Account reviews (1934)

Review of the HSBC Kinetic, Business Account:

i am a HSBC customer and wanted to open an kinetic a...

1
i am a HSBC customer and wanted to open an kinetic account for newly started business, i have started the process on 27th November 2023, and the app keep failing to process to step 3, once i put my personal data, the app says (oops, we are having some technical issues, please try again etc,) tried a whole month to open, ang i gave up, started to chat online and they told me to go to my local branch and they will open a business account for me, took my phone and the branch said they never seen a error message like that, and gave me a number to call the kinetic team, rang them, it was woman who was on the phone, she said she couldnt understand why this is happening and said she will ask one of the kinetic technical people to give me ring and guide me with this, more than 10days, (dont think this technical people exist ) and i tried again, (my first name is Muthuthanthrige, i have removed E on the end used Muthuthanthrig and the app start work, so finally uploaded all the documents and received a messeage saying, i must use the name as appeared on my ID, great, i rang them to let them know what happend, im sure u can guess the answer from them, yes. "we will ask one of the technical people to call you" lol still waiting Reviewed on: 15th January 2024

Very poor service

1
My company had an overdraft for at least 20years with HSBC and due to my partners death. They made me change to this account and refused me one. Reviewed on: 7th March 2023
Reply from HSBC Kinetic We're sorry to hear about your experience with HSBC Kinetic. If our team can be of any further help please contact Customer Support. Response date: 30th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Excellent proficient user friendly

5
Happy to vote for Hsbc K excellent proficient and user friendly, to a business starter like myself It has been an excellent provider!! Reviewed on: 7th March 2023

Best Business Banking Provider By Far

5
From all the banks I've tried, including my previous private bank and many online provides, HSBC Kinetic has been the easiest most simplified business bank account I've ever tried. I would highly recommend it to anyone who's been declined by other banks and will continue to use them in the future for all my business banking needs. Reviewed on: 7th March 2023

Great business banking

5
When I set up as a sole trader 2 years ago I applied and joined HSBC Kinetic after reading about it online. It was an easy process and my experience with the bank has been positive all round. I can highly recommend it to anyone setting up business. Reviewed on: 7th March 2023

Amazing bank

5
Staff are helpfull, I got stressed situation in my company, bank staff support me and help a lot, I recommend this bank to everyone, special for small business ! Reviewed on: 7th March 2023

My first experience of a business banking app

4
Recently starting my business I needed a banking app that was as easy to use as my personal banking app. From the registration to the dashboard and the user interface and interaction this has allowed me to organise, track and manage my business banking really effectively! Reviewed on: 7th March 2023

Amazing account

5
Love the way the account works. The instant notifications I get when a payment is made or received has really helped me run my business more smoothly. Reviewed on: 7th March 2023

Another great offering from HSBC!

5
Easy to use banking app with excellent telephone customer service. A straightforward and excellent banking experience Reviewed on: 7th March 2023

Nice and easy to set up and use

4
Very straightforward and easy to use.HSBC gave me the chance to help my business grow and take other forms of payment Reviewed on: 7th March 2023

Would definitely recommend

5
Very easy and effective banking. Reviewed on: 7th March 2023