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HSBC Kinetic: Business Account reviews

Name: Business Account
Rating: 4.73 (1934 reviews)

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4.71

Based on 1,934 reviews, last reviewed 23rd Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Very efficient and convenient business account I've been using this account for my small business for about 7 months now and I am very pleased, the app is great, everything is smooth and clear. The... Read more Reviewed on: 1st June 2023

Latest lowest rating:

1

Very disappointed. Very disappointed. Our account been blocked without any reason. After 3 weeks still nobody can answer when we will be able to use our account. Mone... Read more Reviewed on: 24th March 2024

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About this product

HSBC Kinetic Business Account reviews (1934)

Review of the HSBC Kinetic, Business Account:

Account opening welcome document requires £15

I recently opened a business account with HSBC kinetic. I could see my account number and sort code on the mobile application, but there is no PDF document or welcome pack showing my account details. Since the account was just opened, there was no statement available. I wanted the account details in a document format so that it could be uploaded to my payment partner website. When I chatted with the customer care, I was told there is no document available as kinetic is mobile banking only and asked me for £15 to confirm my bank account details. Very disappointed with the service. Reviewed on: 15th April 2023

Reply from HSBC Kinetic Hi Anish, This doesn't sound right and we'd like to take a look into this. Please contact us in the app using the 'chat to us' or call us. Many thanks Your HSBC Kinetic Team. Response date: 19th April 2023

Perfect for my small business!

I love HSBC Kinetic. It is so easy to set up for my business, and the app is so easy to navigate! Reviewed on: 14th March 2023

Reply from HSBC Kinetic Hi Kate, We're delighted to hear that you're loving the app so far, sounds like we're a perfect fit for your business! Welcome to HSBC Kinetic Response date: 14th March 2023

Great for the basics

This is easy to set up and good for the basic needs of a business. As the company has grown, this account doesn't grow with you so we've had to move to a more 'normal' full use business account. Reviewed on: 14th March 2023

A great banking experience

Well it could not be any simpler Reviewed on: 14th March 2023

Reply from HSBC Kinetic Hi thanks so much for your review we've worked hard to make the experience smooth and we're continuing to update the app to ensure it's the best it can be. Response date: 14th March 2023

HSBC Kinetic Bank@2022

HSBC Kinetic bank is help to us for our business goals and ambitions. And account creation is very good and protected Reviewed on: 14th March 2023

Reply from HSBC Kinetic Great to hear that you found the application fast and we hope you'll find the app and all its features useful. Thanks so much for your review we're delighted to have you and your business onboard. Response date: 14th March 2023

Smart, safe, and reliable.

I opened a business bank account with HSBC Kinetic following several unsuccessful attempts with several other banks, some of which were not forthcoming on their reasons for declining to open an account for my business. HSBC Kinetic offered the right balance of features and services that my business requires. The account opening process was smooth and I've been operating the account without any issues ever since. I recently underwent a review as part of their safeguard process to ensure that their customers are operating with a high degree of integrity. This is one example of their efforts to ensure that they are providing a safe banking environment. It's been a pleasant experience thus far and I would recommend HSBC Kinetic to any entrepreneur or small business owner, looking for a smart, safe and reliable business bank account. Reviewed on: 13th March 2023

Some of the features are not available

Recently, wanted to access the information regarding the letter of credit as was in the process of purchasing some goods from overseas, but was told that I have to call on the helpline Reviewed on: 13th March 2023

I really need to do a business *****

I really need to do a business to be able to support myself in the country, I am very happy with Hsbc bank Reviewed on: 13th March 2023

Fast service

I applied a kinetic account via phone app.. I was surprised when I see they just open my business account ia a 5 mnts...Really I was very pleased Reviewed on: 13th March 2023

Reply from HSBC Kinetic Hi Harjindarr, Welcome to HSBC Kinetic and thanks for your great review. We're delighted that you found getting an account fast and we hope you'll find the app and all it it's products and services useful to manage your business. If you haven't already done so you may wish to request your free debit card. Thanks again for your review and choosing HSBC Kinetic. Response date: 13th March 2023

User friendly

The process of setting up my business account was easy and straight forward, especially for a non tech savvy person like myself Reviewed on: 13th March 2023

Reply from HSBC Kinetic Hi Conor, Great to have you and your business on board, we're delighted to hear that you've had such a great start with HSBC Kinetic. We build Kinetic with the help of over 3,000 businesses across the UK to ensure opening and running an account is as smooth as possible. If you need us our Customer Support Team are available in the app using our Live Chat. Many thanks Response date: 13th March 2023

This App was pretty easy and quick to register

It was a wonderful experience and straight forward Reviewed on: 13th March 2023

Reply from HSBC Kinetic Hi Sophia, We're delighted to hear that you found your HSBC Kinetic account opening easy and overall a wonderful experience. We hope you'll continue to find the app useful for your business. Many thanks for your review. Response date: 17th March 2023

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