Write a review

Go to business site

HSBC Kinetic (inactive company): Business account (discontinued) reviews

Name: Business account (discontinued)
Rating: 4.69 (1942 reviews)

View other HSBC Kinetic (inactive company) products

4.69

Based on 1,942 reviews, last reviewed 24th Mar 2026

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Perfect for small businesses! Perfect for small businesses! I have had an HSBC Kinetic account for 4 years now and have found the app a breeze to use and their customer service has... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026

Read all reviews Write a review

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC Kinetic (inactive company): Business account (discontinued) now

Help others make smarter decisions by sharing your own experience.

Write a review

HSBC Kinetic (inactive company) Business account (discontinued) reviews (1942)

perfect

perfect, perfect, perfect, perfect, Reviewed on: 5th April 2023

Reply from HSBC Kinetic (inactive company) Hi, Wow! thanks for rating us a 'perfect' ⭐⭐⭐⭐⭐ Response date: 5th April 2023

Smart and easy to use

Being a loyal customer of HSBC, I was excited to know how easy and smart the HSBC Kinetic app is when I opened my business account with them! Reviewed on: 5th April 2023

Reply from HSBC Kinetic (inactive company) Thanks Teresa, Welcome to HSBC Kinetic and we're delighted that you got your account fast. Great to have you and your business onboard. We hope you've ordered your debit card and started to explore the features we've designed to make business admin easy. Thanks again. Response date: 5th April 2023

Very good service and app. With excellent products attached

The HSBC kinetic business account is very helpful for me a small business owner. As it offers an overdraft, a credit card and a small business loan. It also has good customer service and an easy to use app. However the app would benefit from having the capability to write invoices and categorise payments. Other than that it’s great. Reviewed on: 5th April 2023

Reply from HSBC Kinetic (inactive company) Hi David, thanks for rating us. It's great to hear that you find our app helpful, lending options useful and service 5* . Thanks for your ideas we'll ask our team to look into these. Thanks again Response date: 5th April 2023

Highly recommend

Highly recommend this bank , no problem at all with them Reviewed on: 3rd April 2023

Reply from HSBC Kinetic (inactive company) Hey, thanks for your we're delighted that you'd recommend HSBC Kinetic! Response date: 3rd April 2023

good service

never put me down, good customer service Reviewed on: 2nd April 2023

Reply from HSBC Kinetic (inactive company) Thanks for rating our customer service. If you need help you can now contact us in the app using live chat later in the evenings and Saturdays from 08:00-14:00hrs . Response date: 3rd April 2023

Fast and easy

It took me 20 minutes to open the account, did not have to go to HSBC branch to open it, it’s online just at your finger print. It was too easy for me to complete the online application and it works great. Reviewed on: 1st April 2023

Reply from HSBC Kinetic (inactive company) Great to hear that you got your account in a flash. HSBC Kinetic is not available in branch it's via an app which means it's super easy to download an apply wherever you are.. Delighted that you got yours in 20 mins. Response date: 3rd April 2023

Been brilliant

They have been brilliant from the start of my application to opening my business account! Reviewed on: 31st March 2023

Reply from HSBC Kinetic (inactive company) Hi Christian, thanks for rating us. Now that you've got your account we hope it will continue to be a brilliant companion for your business, we've lots of products, features and handy tools all designed to make business banking easier. It's great to have you and your business onboard, Welcome to HSBC Kinetic. Response date: 31st March 2023

Seamless sign up. Excellent service. I would recommend HSBC Kinetic business account !!

Seamless sign up. Excellent service. I have banked with my other high street banks in the past and never has it been that easy and speedy to open a business bank account. It literally took 5 mins! WOW! Reviewed on: 31st March 2023

Reply from HSBC Kinetic (inactive company) Wow, you do tap fast! We're delighted that you found the application a breeze and a cut above the rest. Thanks for your review. Response date: 31st March 2023

Best / easiest of the New Business accounts that I applied for.

Having heard from other small businesses / new businesses how long and difficult, it can be to set up a new account, I tried a few. two high streets, and two online providers. The one high street used my 10+ years of banking with them as a selling point. I am still waiting for them to respond. The online ones are also still in process. HSBC was able to pull full / fuller information from companies house, so did not need to provide a second time / verify. So much better of experience than I was expecting. Would highly recommend. T Reviewed on: 31st March 2023

Reply from HSBC Kinetic (inactive company) Hi T, Welcome to HSBC Kinetic, thanks for choosing us for your business banking. As you've noticed some other banks ask for a second verification - instead we collect all the information upfront in our speedy application all in the app and in minutes. Now that you have your account we hope you're getting to grips with the app, ordered your debit card and started using the account. If you need help we're here with our in-app live chat so if you need to get in touch with our team (not a robot Response date: 31st March 2023

Always, ALWAYS HSBC

I run a small business and needed my first business bank - I can’t explain how easy the process was for me to start on this journey. I have personally banked with HSBC since I was 6 years old, and now I get to build my business with them. I have total trust in HSBC to help me build my business empire! Reviewed on: 31st March 2023

Reply from HSBC Kinetic (inactive company) Hi Jessica, we're thrilled that you've chosen HSBC Kinetic to be your business account companion on your journey to build your business empire. We've got many features that are designed to help you get off to a good start from discounts on accounting software and access to insurance, cashflow tools to help plan ahead through to savings and lending products to help you grow all available in the app and always there when your on the go. Great to have you and your business onboard, thanks for your review. Response date: 31st March 2023

Review HSBC Kinetic (inactive company): Business account (discontinued) now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Business Banking
from TSB 1.55 from 63 reviews
Business account
from Zempler Bank 4.84 from 9886 reviews
Business Current Account
from Cynergy Bank 4.58 from 15 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

HSBC Kinetic (inactive company): Business account (discontinued) reviews

No new 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review HSBC Kinetic (inactive company): Business account (discontinued) now

HSBC Kinetic (inactive company) Business account (discontinued) reviews (1942)

perfect

Smart and easy to use

Very good service and app. With excellent products attached

Highly recommend

good service

Fast and easy

Been brilliant

Seamless sign up. Excellent service. I would recommend HSBC Kinetic business account !!

Best / easiest of the New Business accounts that I applied for.

Always, ALWAYS HSBC

Review HSBC Kinetic (inactive company): Business account (discontinued) now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024