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HSBC Kinetic (inactive company): Business account (discontinued) reviews

Name: Business account (discontinued)
Rating: 4.69 (1942 reviews)

View other HSBC Kinetic (inactive company) products

4.69

Based on 1,942 reviews, last reviewed 24th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Perfect for small businesses! Perfect for small businesses! I have had an HSBC Kinetic account for 4 years now and have found the app a breeze to use and their customer service has... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026

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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC Kinetic (inactive company): Business account (discontinued) now

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HSBC Kinetic (inactive company) Business account (discontinued) reviews (1942)

Fantastic service

Quick response and speedy help whenever needed Reviewed on: 30th March 2023

Reply from HSBC Kinetic (inactive company) Hi Freddie, thanks for your 5* review. We're delighted to hear that you're enjoying your HSBC Kinetic experience. and find our service speedy. Our team are here to help and we've recently extended our Customer Support so if you need help you can contact us in the app using live chat Monday to Friday between 08:00 and 20:00hrs and on Saturdays between 0800 and 14:00hrs. Thanks for choosing HSBC Kinetic Response date: 31st March 2023

Very simple to set up and use

So easy to set up and use in app. 1 years free banking after that very reasonable monthly payment. Would recommend for small businesses Reviewed on: 29th March 2023

Reply from HSBC Kinetic (inactive company) Thanks John, great to hear that you got up and running fast and would recommend our app. HSBC Kinetic is more than just a business bank account in an app, we provide useful tools to see your cashflow, access to partner perks, lending products that you can apply for in minutes and much more all designed to make managing your finance easier. We don't charge the monthly maintenance fee for the first 12 months and then just £6.50 per month thereafter (other fees and charges apply). We're delighted that you're enjoying the value our app provides. Thanks again for your review Response date: 30th March 2023

Open a business account in a jiffy

At 9:10 am on Monday, I contacted HSBC bank to open a business account. They signposted me to their website and kinetic app. By 10:15 am on Monday, I had a business account.. Within 48 hours, I received the debit card for this account. Reviewed on: 29th March 2023

Reply from HSBC Kinetic (inactive company) Welcome to HSBC Kinetic, we're delighted to hear that our award-winning account opening and onboarding experience delivered and your card arrived in a flash! Many thanks for your review. Response date: 29th March 2023

Very easy to sign up and use

I was really happy that I was able to make an account within a few days and start using it very quickly. Reviewed on: 29th March 2023

Reply from HSBC Kinetic (inactive company) Thanks for your review, our team created an application journey that's straight forward, smooth and all done in the app and we're delighted to hear that you were up and running fast. Response date: 29th March 2023

My experience so far has been amazing

Quick responses, updated regularly Reviewed on: 29th March 2023

Reply from HSBC Kinetic (inactive company) Our Customer Support team are great and we're delighted that you found our response time quick and that you were updated regularly. Response date: 29th March 2023

The best

Very cool is tge best branch un the uk Reviewed on: 29th March 2023

Number one

For me, this bank is number one! And it is in no way inferior to other leading banks. Reviewed on: 29th March 2023

Moved here after fraud

Moved here after I was defrauded elsewhere and no issues so far. Good bank, does what it says Reviewed on: 27th March 2023

Reply from HSBC Kinetic (inactive company) Hi, we're sorry to hear of your fraud with another provider and appreciate that it must have been frustrating to resolve. We take Fraud and cyber security seriously and we offer help and advice to spot frauds (which aren't always easy). In addition you may wish to download the free HSBC Fraud and Cyber Awareness app. It keeps you up to date with current scams, fraud trends and guides to help protect you and your money. Many thanks for your review. Response date: 28th March 2023

Highly recommend

Im new in Kinectic, and u luke everything. Recomendet to all Reviewed on: 21st March 2023

Reply from HSBC Kinetic (inactive company) Welcome to HSBC Kinetic, we're delighted to hear that you're enjoying the app and that you'd recommend us. We hope you've ordered your debit card and find the products and services useful for your business. Thanks for your review! Response date: 22nd March 2023

Best business banking yet

I managed to be with other banks for my other businesses but hsbc still remains to be my best bank yet. With their easy to use app, I’ve never had any problems or concerns with them yet. Reviewed on: 21st March 2023

Reply from HSBC Kinetic (inactive company) Hi Michael, We're really pleased to hear that you're enjoying the app and finding it useful for all your finance admin. HSBC Kinetic is more than just another business bank account in an app and we hope you'll continue to find the products, services and customer support we offer a great companion for your business. Thanks again. Response date: 22nd March 2023

Review HSBC Kinetic (inactive company): Business account (discontinued) now

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HSBC Kinetic (inactive company): Business account (discontinued) reviews

No new 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review HSBC Kinetic (inactive company): Business account (discontinued) now

HSBC Kinetic (inactive company) Business account (discontinued) reviews (1942)

Fantastic service

Very simple to set up and use

Open a business account in a jiffy

Very easy to sign up and use

My experience so far has been amazing

The best

Number one

Moved here after fraud

Highly recommend

Best business banking yet

Review HSBC Kinetic (inactive company): Business account (discontinued) now

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