Write a review

HSBC: Personal Loan reviews

Name: Personal Loan
Rating: 3.68 (59 reviews)

View other HSBC products

3.69

Based on 59 reviews, last reviewed 11th May 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

14%

25%

Latest highest rating:

5

Super quick service with no issues Super quick service with no issues Reviewed on: 11th May 2024

Latest lowest rating:

1

Applied 5.8% apr loan I applied for the 5.8% apr loan which went through then week later they messaged me to call then to discuss, when I called they said oh the rate has g... Read more Reviewed on: 15th June 2023

Read all reviews See your review

About this product

HSBC personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our HSBC personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a HSBC personal loan, we'd love you to write a quick review too.

HSBC Personal Loan reviews (59)

Review of the HSBC, Personal Loan:

Good Reputable Company with clear terms and conditions.

Good Reputable Company with clear terms and conditions. Reviewed on: 3rd June 2023

Super quick service with no issues

Super quick service with no issues Reviewed on: 11th May 2024

Applied 5.8% apr loan

I applied for the 5.8% apr loan which went through then week later they messaged me to call then to discuss, when I called they said oh the rate has gone up for you it is 16.19%!! Absolutely ridiculous and a complete waste of my time. Have been with hsbc personal and business for over a decade I’ve never had negative balance never needed to use over draft always have money in my account. Hsbc take the most and give the littlest. Such a greedy useless bank. Will be changing to Halifax. Reviewed on: 15th June 2023

Quick and convenient

Quick and convenient loans. Fair rates too Reviewed on: 2nd June 2023

Great customer service

Very honest and give people a chance. Reviewed on: 11th April 2023

Bank that offers Great products

I thought applying for a personal loan would never be easy. But HSBC proved me wrong! I wanted to buy a car, but I wasn’t eligible for a loan in other banks with which I’ve had accounts for more than 2 years. I was disappointed and frustrated as I struggled with public transport (I lived in a remote place where train/bus connectivity was poor). But HSBC offered me a loan, approved it and released funds in less than 24 hours. I am grateful for the support the bank has provided and I look forward to banking more with HSBC! Reviewed on: 25th March 2023

Although Covid is all but over.. The financial aftermath isn't yet

Very understanding regarding payment suspensions, polite and friendly staff, in a particularly frustrating time seeing as there was nothing any of us could Des about it. Reviewed on: 9th March 2023

Simple, no stress manageable

Ease through app usage, can monitor payments and keep track of the loan. No stress or hassle. Reviewed on: 13th September 2022

Too much interest

I borrow about 20k and I was asked to pay 29k what a rep off bank Reviewed on: 8th August 2022

Con Job

Offered a 3.5% loan by email. Applied through online banking at 3.5% for a quote all looks fine. Filled in the application form and at the end it came up with an alternative quote at 18%.. Daylight robbery. I have been with this bank for over 30 years. Reviewed on: 28th July 2022

Lied about pre-approval

Received a letter saying that we were pre-approved for a £10,000 loan at around 2.5% interest (can't remember exactly). This would have been a huge help as a consolidation loan for us so we were exited to finally be able to get our finances under control. After going through all the process we were offered the loan but at a much higher rate of interest. I'm sure they do it in purpose so that people have already spent the money in their heads and still go along with the more expensive loan. Our current account is with them and none of the information we gave filling in the application was un-known to them before they sent the original offer. Reviewed on: 12th January 2022

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Personal Loan
from Sainsburys Bank 3.40 from 69 reviews
Personal Loan
from Personal Loans 4U 4.97 from 21 reviews
Personal Loan
from 1st Class Credit Union 5.00 from 22 reviews

There's still more to see!

HSBC has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub