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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.99 (451 reviews)

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4.99

Based on 451 reviews, last reviewed 21st Jun 2025

37800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

3 star

2 star

1 star

Latest highest rating:

5

Amazing. Amazing, easy to use service, especially once already a member. Reviewed on: 21st June 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union Loans reviews (451)

Review of the HEY Credit Union, Loans:

Excellent service

I applied for the child benefit loan due to personal circumstances changing and I was struggling financially, the staff were very helpful and the money was available for me to use within a week, as the loan doesn’t take all the child benefit money for repayment I still have some left over each month to use or save. Reviewed on: 12th June 2021

Very efficient and great service

Very efficient and great service Reviewed on: 16th June 2025

Highly recommended

Always helpful, easy application for loan. On my account can always check how much I own, scheduled payments, when I will be free or apply again. Affordable rates. Reviewed on: 16th June 2025

So polite and very helpfull and very friendly service

So polite and very helpfull and very friendly service Reviewed on: 16th June 2025

Good service , decline more than they expect

Good service , decline more than they expect Reviewed on: 16th June 2025

They’re friendly, professional.

They’re friendly, professional. There’s no judgement and they’ll do whatever they can to help Reviewed on: 16th June 2025

Always very helpful and friendly when i contact them

Always very helpful and friendly when i contact them Reviewed on: 16th June 2025

How Credit Union have saved our lives

I have took out several loan with HEY Credit Union, and I have never once been let down and I have never missed a payment. The time where I really needed it as my rent didn’t go out and I couldn’t afford to pay it, Hey Credit Union is the ones that saved me and my 2 young boys under the age of 4 from maybe losing our home. I’d be lost without Hey Credit Union Reviewed on: 16th June 2025

Very good customer service.

Very good customer service. Easy to get through on the phone Reviewed on: 16th June 2025

Never had a issue applying or receiving a loan, the...

Never had a issue applying or receiving a loan, the payments come straight out of my child benefit so easy to pay back. Reviewed on: 16th June 2025

Always happy to help and very easy to pay back very...

Always happy to help and very easy to pay back very flexible and never had any problems Reviewed on: 16th June 2025

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