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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.92 (565 reviews)

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4.92

Based on 565 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Great help Hey helped me when I don’t know which way to turn when I needed to buy a new car, great service, friendly advice. Reviewed on: 17th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Loans reviews (565)

Always no problems when i ring for advice.

Always no problems when i ring for advice. Amazing customer service Reviewed on: 17th April 2025

10 out of 10

Their low rates and friendly teams make them the best at what they do. Reviewed on: 17th April 2025

Been with them for nearly 18 yrs and get a loan ever...

Been with them for nearly 18 yrs and get a loan every year with no hassle! Reviewed on: 16th April 2025

Was very helpful and quick on decision

Was very helpful and quick on decision Reviewed on: 16th April 2025

Excellent company, i use credit union all the time,...

Excellent company, i use credit union all the time, its the best company to be accepted for a loan however big or small, definitely the best i have ever had and i have a bad credit score, i will definitely recommend to everyone and i will definitely keep using credit union. Reviewed on: 16th April 2025

Had an amazing experience with HEY Credit Union, the...

Had an amazing experience with HEY Credit Union, they talked me through the process and my options and couldn't have helped me more In applying for my first loan. I also have the option of saving with them. It couldn't be easier and they are a not for profit organisation with very low fees. Reviewed on: 16th April 2025

Amazing service

Every time I ask for a loan I get amazing help and it’s always quick and efficient. They make sure you’re updated frequently and all in all provide an amazing service. I’ve never had a bad experience. Reviewed on: 16th April 2025

Credit union have always been there for me and so un...

Credit union have always been there for me and so understanding, they have helped me out loads over the years and I would never go to anyone else again Reviewed on: 16th April 2025

Wonderful

I struggled online when I first applied for a loan so went in store and they helped me in no time wonderful service.. Reviewed on: 16th April 2025

Hey Credit has been phenomenal in making my financia...

Hey Credit has been phenomenal in making my financial life seamless, they provide the top notch customer support and outstanding value. I've been dreaming of a community to help grow and balance my financial obligations without having to pay exorbitant interest rate, HEY Credit just came in handy with their services and I must say it's been a wonderful experience with them. Reviewed on: 16th April 2025

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