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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.92 (565 reviews)

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4.92

Based on 565 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Great help Hey helped me when I don’t know which way to turn when I needed to buy a new car, great service, friendly advice. Reviewed on: 17th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Loans reviews (565)

Amazing.

Been a member for years and they.ve always being son helpful and amazing all the time. I would definitely recommend them to everyone. Reviewed on: 15th April 2025

Excellent services all the time!

I’ve always had wonderful experiences, everything has always been fully explained so I understand. I feel like I can always contact them if I have an issue, I’ve always been able to afford to pay back my loan as it was all fully explained Reviewed on: 15th April 2025

O have been with credit union for 19 years and never...

O have been with credit union for 19 years and never had a problem, it is a fantastic service. Reviewed on: 15th April 2025

Always polite and efficient.

Always polite and efficient. Wouldn't use anybody else Reviewed on: 15th April 2025

I have had two small loans now.

I have had two small loans now. Helping me build my credit rating back after an IVA. The customer service is superior to most other companies I've been in touch with. Reviewed on: 15th April 2025

I like credit union easy to apply and customer servi...

I like credit union easy to apply and customer service is great i just think a live chat would be great. Reviewed on: 15th April 2025

I've been with credit union for years.

I've been with credit union for years. They have always had excellent customer service. Their loans and savings options are excellent to. I do both save and get loans at Christmas time it helps so much. Reviewed on: 14th April 2025

Credit union have helped me with an unexpected bill,...

Credit union have helped me with an unexpected bill, saving and more Reviewed on: 14th April 2025

Been with credit union,for over 15 years always had...

Been with credit union,for over 15 years always had a good experience with them and help me out loads. Reviewed on: 14th April 2025

Very friendly and knowledgeable.

Very friendly and knowledgeable. Reviewed on: 14th April 2025

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