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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.92 (565 reviews)

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4.92

Based on 565 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Great help Hey helped me when I don’t know which way to turn when I needed to buy a new car, great service, friendly advice. Reviewed on: 17th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Loans reviews (565)

My Go To Place For a Loan ....

I've been saving with credit union now for 2 years and have even started saving for my son two. The staff are competent and very helpful. I have not applied for a loan as yet but I've got enough saved to perhaps qualify for one. When I need to apply for a loan HEY Credit Union will be the place I go to as I am very happy with the service I already receive from them. Reviewed on: 14th April 2025

I've been with credit union years i have my child sa...

I've been with credit union years i have my child savings and loan with them Reviewed on: 14th April 2025

Great service

Ive been using credit union for a while now and they've always been great Reviewed on: 14th April 2025

Fantastic service always professional and helpful

Fantastic service always professional and helpful Reviewed on: 14th April 2025

Amazing staff in the hull branch

Absolutely amazing on the phone when I have had trouble applying on phone very kind and they have alot of patience when dealing with customers. Reviewed on: 14th April 2025

HEY And EYorkshire CU

I have always since.joining this CU been kept up to date any contact with them on either phone email or text is always a pleasure all staff are polite and helpful understanding and can explain all products with ease Reviewed on: 14th April 2025

amazing, always had problems solved when needed, so...

amazing, always had problems solved when needed, so quick at replying to emails Reviewed on: 14th April 2025

Alway willing to help out and make sure you can pay...

Alway willing to help out and make sure you can pay back lone you able to pay back Reviewed on: 14th April 2025

Always been able to complete my quests that I have a...

Always been able to complete my quests that I have asked for Reviewed on: 13th April 2025

Polite supportive and always helpful and they listen...

Polite supportive and always helpful and they listen aswell Reviewed on: 13th April 2025

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