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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (564 reviews)

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4.98

Based on 564 reviews, last reviewed 31st Aug 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Very satisfied and very easy to apply Very satisfied and very easy to apply Reviewed on: 31st August 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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HEY Credit Union Loans reviews (564)

HEYCU make it easy

My savings are taken directly from my wages- HEYCU make it easy to access, any withdrawals are paid really quickly, they make it eady to adjust the amounts taken from my wages. I can use the app, and if ever I call for assistance the staff are friendly, helpful and professionsl. Reviewed on: 12th April 2025

Always had a great relationship with credit union.

Always had a great relationship with credit union. Reviewed on: 11th April 2025

Always been reasonable and help with any enquiry

Always been reasonable and help with any enquiry Reviewed on: 11th April 2025

Always had brilliant service from hey credit helped...

Always had brilliant service from hey credit helped me and so many financial problems as a single mother of 4 the family benefit scheme is amazing Reviewed on: 11th April 2025

Great for loans, easy application and overall fantas...

Great for loans, easy application and overall fantastic Reviewed on: 10th April 2025

Treated with respect

The online application process is straightforward and easy to use. Communication with staff is quick and info about products easy to understand. Staff always willing to support and answer questions and offer 1-1 appt if required. Decisions very quick and money made available immediately. So much more friendly and apprachable than high street banks. They treated me with respect throughout.. Reviewed on: 10th April 2025

Good Communication, Easy

Good communication throughout, really easy process to go through, i needed to pay my credit cards off, i got the loan to do this and paid it off quicker and alot cheaper saving me money. This stopped me worrying about it all. Reviewed on: 10th April 2025

been with Credit union since 2017 helped me out fina...

been with Credit union since 2017 helped me out financially massively. Reviewed on: 9th April 2025

Credit Union is great it helps me to try and save mo...

Credit Union is great it helps me to try and save money. All the staff are amazing and very helpful Reviewed on: 9th April 2025

Polite staff

I have never had a problem with getting a loan off them. The process is quick and easy and the staff are very polite and helpful. Reviewed on: 9th April 2025

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