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HEY Credit Union: Loans reviews

View other HEY Credit Union products
4.92
Based on 565 reviews, last reviewed 17th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
3 star
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0%
2 star
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0%
1 star
See only 1 star reviews
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Latest highest rating:

5

Great help Hey helped me when I don’t know which way to turn when I needed to buy a new car, great service, friendly advice. Reviewed on: 17th April 2026
Matthew T's avatar
Matthew T

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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HEY Credit Union Loans reviews (565)

Polite staff

5
I have never had a problem with getting a loan off them. The process is quick and easy and the staff are very polite and helpful. Reviewed on: 9th April 2025
sophie l's avatar
sophie l

HEY Credit Union have been absolutely amazing, when...

5
HEY Credit Union have been absolutely amazing, when times get abit hard and you need a quick loan. They are always there to help. Thank you so much Staff are absolutely amazing too!! Reviewed on: 9th April 2025
Ria F's avatar
Ria F

HEY Credit Union Great Company

5
been member for years great customer service staff are so helpful apply for a loan is very good on any interest any always there to help when filling the forms in.now i have also join Christmas Saver Reviewed on: 8th April 2025
Dell English's avatar
Dell English

Excellent

5
These are brilliant I once needed emergency funds due to been out of work and they helped me the same day Reviewed on: 8th April 2025
Lauren's avatar
Lauren

Excellent company...

5
I have had a couple of loans with Hull and East Yorkshire. Simple process and excellent customer service. When phoning the staff are very pleasant and knowledgeable. Would highly recommend. Reviewed on: 8th April 2025
Doreen R's avatar
Doreen R

Great company - great services - great staff

5
Took out a matched loan a few months ago. Amazing service and had the money in my account the same day. Lovely staff and super friendly and helpful. The interest rate on the loan was super competitive about 4% which has helped enormously. Reviewed on: 8th April 2025
JoH's avatar
JoH

Affordable loans in these difficult times

5
The Credit Unions loans have helped pay for family holidays, home improvements and cars for many years. Not only have they helped us through some difficult Financial Times but the loans team are always helpful and communicative and sure real empathy in difficult circumstances. Reviewed on: 8th April 2025
Joanne E's avatar
Joanne E

Very Happy Member of Hey Credit Union

5
I have been a member of Hey Credit Union for many years as a saver, and using their loan programme. I cant fault them at all. Reviewed on: 8th April 2025
Elizabeth J's avatar
Elizabeth J

Excellent service from start to finish

5
Excellent service from start to finish Reviewed on: 7th April 2025
Lauren F's avatar
Lauren F

Excellent

5
Excellent service , Always willing to help even if it’s a smaller amount Reviewed on: 7th April 2025
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