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Jaja Finance : Credit Card reviews

Name: Credit Card
Rating: 1.33 (137 reviews)

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1.37

Based on 137 reviews, last reviewed 7th Jan 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Jaja credit card is an excellent choice for those lo... Jaja credit card is an excellent choice for those looking for a straightforward, no-nonsense credit card with a strong digital platform. Its ease of u... Read more Reviewed on: 3rd June 2024

Latest lowest rating:

1

A pathetic excuse for a travel credit card A pathetic excuse for a travel credit card, customer service is only available during GMT hours and any replacement cards can only be sent to a UK add... Read more Reviewed on: 7th January 2025

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About this product

Jaja Finance claim to offer the next generation credit card. It's a pretty bold claim! But if you want to learn more about this mobile first credit card, make sure you read what our Smart Money People community have to say. Alternatively If you're a Jaja Finance customer, why not leave your very own JaJa Finance credit card review below and let others know what you thought.

Jaja Finance Credit Card reviews (137)

Review of the Jaja Finance, Credit Card:

Very bad experience,my credit card is being closed b...

Very bad experience,my credit card is being closed before l even use it. I called them and they said my account is under investigation. Reviewed on: 7th October 2024

Surprise transfer from Post Office!

I knew nothing about this transfer - OK I don't read the FT but surely the PO should have contacted us?? It seems it's VIsa, not Mastercard. The app was easy enough to handle but can't see 'pending' transactions. I only use the card in Europe and have no idea if the card will continue to be as competitive as the PO (exchange rates and no fee loading?). I can't find any info on it so all-in-all the transfer wasn't handled adequately from my viewpoint. Reviewed on: 5th October 2020

Pathetic Service

Transferred from Post Office. Tried without success to register via the app. Told to contact customer service but gave up after 30 minutes on hold. Terrible start to a new relationship, pathetic customer service. Reviewed on: 5th October 2020

Will it ever happen ??

Over the summer and now the autumn I keep getting emails from the Post Office saying my credit card is moving to Jaja. Still no signs the promised app or card. Guess they've simplified the credit card experience it will never happen.... Time to move to a card issuer who can deliver Reviewed on: 15th September 2020

Smart and simple

Very straightforward onboarding process and app very easy to use; can manage account via app with no fuss and can reach for help when needed via chat platform Reviewed on: 29th January 2020

Best credit card in the UK

Great easy to use innovative credit card! Definitely the best on the market! Reviewed on: 28th January 2020

Great service and innovation

Amazing innovation in the marketplace - true disruption in the market Reviewed on: 5th December 2018

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