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Kroo: Current Account reviews

Name: Current Account
Rating: 4.89 (4054 reviews)

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4.90

Based on 4,054 reviews, last reviewed 23rd Nov 2024

No new 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Great interest rate Great interest rate. Easy-access and unlimited withdrawals. Simple app and responsive customer service. Reviewed on: 31st August 2024

Latest lowest rating:

1

Holding People’s Money Hostage After my account was closed on 12th November which I believe was a form of revenge after I said on here that I will be going to the press about my exp... Read more Reviewed on: 23rd November 2024

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About this product

With the Kroo current account, you can earn interest on your balance.

Using the Kroo app you get real-time spending insights that break down and categorise your transactions. It’s free to open and has no monthly fees even for spending abroad. You can also apply for an overdraft facility.

Kroo current account reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

Kroo Current Account reviews (4054)

Review of the Kroo, Current Account:

AVOID, AVOID, AVOID

Do not use this bank, I repeat do not use this bank. Aside from the poor non existent customer service and complaints team. They will suspend your account for no reason, request bank information from your other bank (one of my other banks which I provided them has been suspiciously blocked and I have no access), the team who does review are not customer facing, I have had no access to my money since 1st Aug. I’m not allowed to close my account whilst this review is ongoing, so essentially they are holding my money hostage. I’m not only one that they have done this to, check out their TrustPilot for more experiences like mine and also check out this employee review as it seems like they are not following the correct guidelines and wonder if the FOS, FCA and other regulatory bodies are aware of it https://www.glassdoor.co.uk/Reviews/Employee-Review-Kroo-United-Kingdom-RVW80841314.htm. If I could give a 0, I would. Save your money & mental stress and avoid this bank. Reviewed on: 26th August 2024

Worthwhile and informative, easy to use.

Worthwhile and informative, easy to use. Reviewed on: 11th April 2024

Easy to use

Everything Is easy to understand and is very clearly set out on the app. Reviewed on: 11th April 2024

I have found the Kroo personnel to be extremely help...

I have found the Kroo personnel to be extremely helpful and the service first class . From the beginning of the setting up of the account to activating it , the staff were extremely helpful, polite and went out of their way to resolve any issues. Reviewed on: 11th April 2024

Brilliant interest rates on your savings.

Brilliant interest rates on your savings. Straight forward saving Reviewed on: 11th April 2024

Brilliance bank account, just wanted to make sure yo...

Brilliance bank account, just wanted to make sure you know. I'm pleased I found you ,so happy with service and easy to use bank . Reviewed on: 11th April 2024

Great Bank

Straight forward banking.. clear directions and positive caring support. Reviewed on: 11th April 2024

Good bank and Easy to use app , high interest...

Good bank and Easy to use app , high interest rate Reviewed on: 11th April 2024

Easy Banking

Easy to set up and good features Reviewed on: 11th April 2024

Brilliant rates.

Easy account set up, brilliant rates what more can you ask of a bank Reviewed on: 11th April 2024

great service, fast online transfers, safe shopping,...

great service, fast online transfers, safe shopping, everything you need Reviewed on: 11th April 2024

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