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Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.85 (581 reviews)

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4.86

Based on 581 reviews, last reviewed 9th Apr 2025

15100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Leek United are professional mingled with kindness. The people I dealt with in Newcastle under Lyme branch were professional, informative but most of all were empathetic and kind. I was in a difficult s... Read more Reviewed on: 9th April 2025

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

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About this product

Are you looking to buy your dream home? Finding the right mortgage lender is an important step in the journey. We collect Leek Building Society mortgage reviews to give you insight into the lender and its products.

Leek Building Society is an independent mutual that offers a variety of mortgage products. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you need help understanding your options.

If you’re interested in a mortgage with Leek Building Society, check our reviews to see what existing borrowers have to say. Find out why they chose the Society as their mortgage lender and if they have been satisfied throughout the term. Learn more about the Society’s customer service and commitment to its members. All of this and more can be found in our Leek Building Society mortgage reviews.

If you have a mortgage product with Leek Building Society, leave a review on Smart Money People. Tell us which mortgage product you have. What was your experience with the application process like? Have you found any pros and cons of being with the Society? Would you recommend the lender to family and friends? Whether good or bad, write a Leek Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Leek Building Society Mortgages reviews (581)

Review of the Leek Building Society, Mortgages:

Absolute nightmare

Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to lend on my first purchase because they deemed the property unsellable, meaning I had to pull out after 3 months work. Then on my second purchase they were unhappy about a lack of mortgagee protection clause and demanded the lease be varied, even though it could have been covered with an indemnity insurance policy. Varying the lease took 2 months to do even though everything else was ready to go. Overall they made the entire process a nightmare and I am very unhappy with how it was all handled. In the end it took almost 6 months to complete on what would otherwise be a simple purchase and this was down to Leek and their uncooperativeness. I would have gone with another lender but I was so far down the line when they dug their heels in that it would have taken too much time to get another offer sorted. Do better. Reviewed on: 20th November 2024

Reply from Leek Building Society Thank you for taking the time to leave us a review and we’re sorry to hear about how long it took to complete your property purchase. All of the mortgage applications that we receive are assessed on an individual basis against our lending criteria and there will be occasions where a property that an applicant is looking to purchase is not acceptable to us (which could be for a number of different reasons). Equally, it’s sometimes the case that the terms of an existing lease fall outside of our standard requirements and it’s not uncommon for us to request amendments before we’re able to proceed to completion. We have, however, passed your feedback about this onto our Mortgage Team and they’ll take this into account when considering any future changes to our lending requirements and criteria. Kind Regards Dave @ Leek BS Response date: 21st November 2024

Leek United are professional mingled with kindness.

The people I dealt with in Newcastle under Lyme branch were professional, informative but most of all were empathetic and kind. I was in a difficult situation following an acrimonious divorce. I set up a new mortgage in my sole name.The staff were supportive and helpful. I will never forget the kindness and support offered to.me at that difficult period in my life. I always advise people to use Leek United Reviewed on: 9th April 2025

Mortgage move

Recently moved mortgage to them and the process was so quick and simple Reviewed on: 9th April 2025

A litlle too much burocratic with a happy end .

A litlle too much burocratic with a happy end . Reviewed on: 8th April 2025

Communication is always easy and customer service is...

Communication is always easy and customer service is very good. Reviewed on: 8th April 2025

It was easy enough lots of communication and explain...

It was easy enough lots of communication and explained well to us, great value for money. Reviewed on: 8th April 2025

Been with them for almost 10 years.

Been with them for almost 10 years. Very professional. Reviewed on: 8th April 2025

Customer Service

Leek Building Society has been brilliant supporting me in difficult times, regarding my health issues and concerns in the country. I would recommend Leek to any one who required a mortgage in the future Reviewed on: 8th April 2025

An extremely friendly, informative and competitive s...

An extremely friendly, informative and competitive society Reviewed on: 8th April 2025

Great mortgage provider

They allowed me to have a mortgage when I was not expecting to be able to. After the initial discount period I was able to chose another great deal Reviewed on: 8th April 2025

Changing Mortgage Interest Rates.

Very good value for money mortgage and constructive conversation when mortgage rates changed. Reviewed on: 8th April 2025

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