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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.92 (3202 reviews)

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4.90

Based on 3,202 reviews, last reviewed 24th Feb 2025

328% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

4

Decent savings rates. Decent savings rates. Good branch locations. Reviewed on: 24th February 2025

Latest lowest rating:

1

Ridiculous service . Opened a new account in branch went in to collect passbook and was told to provide identification which I dont have but it was the same person who had... Read more Reviewed on: 7th February 2025

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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leek Building Society Savings reviews (3202)

Review of the Leek Building Society, Savings:

Really helpful and friendly staff

Really helpful staff and product really meets my needs Reviewed on: 25th January 2025

Everyone here is so friendly and polite

Everyone here is so friendly and polite Reviewed on: 29th January 2025

The staff are friendly and helpful overall a nice at...

The staff are friendly and helpful overall a nice atmosphere Reviewed on: 29th January 2025

Great product range and detailed Terms and Conditions

Great product range and detailed Terms and Conditions Reviewed on: 29th January 2025

Really positive place to go, always a great experience

Really positive place to go, always a great experience Reviewed on: 29th January 2025

Staff are friendly and hard working

Staff are friendly and hard working Reviewed on: 29th January 2025

Outstanding customer service everytime

Outstanding customer service everytime Reviewed on: 29th January 2025

Great service

Could open later but great service Reviewed on: 29th January 2025

Great atmosphere and quick service

Great atmosphere and quick service Reviewed on: 29th January 2025

Staff are really helpful.

Staff are really helpful. They helped with queries I had Reviewed on: 29th January 2025

Poor rates, poor service.

Poor rates, poor service. Lack of operatives to take calls in business hours. This society appears to live in a self congratulatory bubble. They need to understand they are not special, not good and start with the basics. Anything else is akin to narcissism. Reviewed on: 28th January 2025

Reply from Leek Building Society Thank you for taking the time to leave us a review and we’re sorry to hear that our rates and service levels didn’t meet your expectations. As a mutual building society, we need to balance the needs of both our savers and our mortgage borrowers and always aim to provide competitive interest rates for both. We’re sorry that – at the present time – our interest rates are not at the level you’re looking for. We understand your concerns about the availability of our operatives during business hours and are committed to addressing this issue. Thank you for bringing your experience to our attention and we’ll use your feedback to help deliver an improved service for all of our members. Kind Regards Rob @ Leek BS Response date: 29th January 2025

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