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Review of the Leek Building Society, Savings:

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Poor rates, poor service.

Poor rates, poor service. Lack of operatives to take calls in business hours. This society appears to live in a self congratulatory bubble. They need to understand they are not special, not good and start with the basics. Anything else is akin to narcissism. Reviewed on: 28th January 2025

Reply from Leek Building Society Thank you for taking the time to leave us a review and we’re sorry to hear that our rates and service levels didn’t meet your expectations. As a mutual building society, we need to balance the needs of both our savers and our mortgage borrowers and always aim to provide competitive interest rates for both. We’re sorry that – at the present time – our interest rates are not at the level you’re looking for. We understand your concerns about the availability of our operatives during business hours and are committed to addressing this issue. Thank you for bringing your experience to our attention and we’ll use your feedback to help deliver an improved service for all of our members. Kind Regards Rob @ Leek BS Response date: 29th January 2025

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