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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.92 (3207 reviews)

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4.90

Based on 3,207 reviews, last reviewed 4th Mar 2025

308% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Treat you like a person, not a statistic Very friendly staff every time I go into the branch. The Online offering is easy to use and simple to set up. Competitive savings rates. Reviewed on: 2nd March 2025

Latest lowest rating:

1

Cannot access account & stuck in a lockout loop I've had a savings account for almost a year and as we all know we shouldn't use the same passwords and codes for more than one place or write them do... Read more Reviewed on: 4th March 2025

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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leek Building Society Savings reviews (3207)

Review of the Leek Building Society, Savings:

Fantastic! Great team, great service!

We went into the branch in Oakengates, Telford to open a savings account for our children with money they had received from their grandparents. We were so impressed with the team, their professionalism and the services offered that we ended up not only opening a savings account for them, but transferring their Junior ISA's Leek Building Society and applying for 2 savings accounts for ourselves. Reviewed on: 22nd February 2025

I visited a branch to close a REALLY old account.

I visited a branch to close a REALLY old account. The assistant at LUBS`s Hanley branch was so helpful and even shared my enthusism abpout the interest that had accrued over all those years. There was total cooperation when it came to paying out the balance. Reviewed on: 8th February 2025

Excellent customer service, welcomed with a smile an...

Excellent customer service, welcomed with a smile and all my queries are easily answered Reviewed on: 8th February 2025

Ridiculous service .

Opened a new account in branch went in to collect passbook and was told to provide identification which I dont have but it was the same person who had my details when I opened the account so they knew who I was so they said they would have to post it despite the fact that I live a lot closer to the branch than the postbox they would have to use due to limited post here by the time the weekend is over it will be at least 6 days before I get it Reviewed on: 7th February 2025

Reply from Leek Building Society Thank you for taking the time to leave us a review. The Society takes the safety and security of our customer’s savings accounts very seriously and we wouldn’t typically provide any account details without first being able to verify their identity. Whilst we’re sorry for any inconvenience this may have caused, this is common practice amongst most banks and building societies and serves to protect customers from potential fraud and financial crime. Kind Regards Dave @ Leek BS Response date: 10th February 2025

Friendly staff that deal with enquiries efficiently...

Friendly staff that deal with enquiries efficiently and point you in the right direction. Reviewed on: 6th February 2025

Wonderful helpful staff, so nice see real people.

Wonderful helpful staff, so nice see real people. Reviewed on: 6th February 2025

Happy with customer care at leek bs

Happy with customer care at leek bs Reviewed on: 5th February 2025

Lovely friendly staff great work

Lovely friendly staff great work Reviewed on: 5th February 2025

Will has been very helpful and all details to open a...

Will has been very helpful and all details to open account Reviewed on: 5th February 2025

Amy sat for 20 minutes and answered every question w...

Amy sat for 20 minutes and answered every question we wanted Reviewed on: 5th February 2025

Very friendly staff pleasant experience

Very friendly staff pleasant experience Reviewed on: 5th February 2025

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