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Lloyds Bank: Car Insurance reviews

Name: Car Insurance
Rating: 2.08 (142 reviews)

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2.04

Based on 142 reviews, last reviewed 7th Nov 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

20%

68%

Latest highest rating:

5

Great car insurance Always there to help, they listen and act Reviewed on: 4th September 2024

Latest lowest rating:

1

NEVER USE THIS INSURANCE! NEVER USE THIS INSURANCE! What an absolute shocking service. Not sure where to begin. I was not at fault, got rear ended, called Lloyds, put through t... Read more Reviewed on: 7th November 2024

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About this product

Choosing your next car insurance provider can be difficult with so many on the market. Here at Smart Money People we collect Lloyds Bank car insurance reviews from genuine Lloyds Bank customers to give you some insight into what you can expect as a policyholder.

Lloyds Bank insurance products can be traced back to 1688, now offering a multitude of policies to cover a variety of needs, such as home, business, landlord and car insurance. With a range of cover options to suit various budgets and needs, could they have the perfect policy for you? Check out the Lloyds Bank car insurance reviews on Smart Money People to make an informed decision about your next provider.

What’s the most important aspect of a car insurance policy to you? Perhaps you simply want the lowest priced premium, or maybe you’d prefer to pay for some optional extras? Accessible and communicative customer service might be at the top of your priority list? Whatever your needs, read our Lloyds Bank car insurance reviews to see how existing customers rate their policies.

Have you had a car insurance policy with Lloyds Bank? Whether good or bad, share your experience with other drivers on Smart Money People so we can help people like you make better decisions. Were you satisfied with the level of cover you received for the cost of the premium? Did you have any experience with Lloyds’ customer service? Did you have to make a claim, and if so, how well was it handled? Leave an honest Lloyds Bank car insurance review today.

Lloyds Bank Car Insurance reviews (142)

Review of the Lloyds Bank, Car Insurance:

Consistently terrible

They have been consistently terrible, my car was hit on the 31st of January and as of today (29 March) they have taken the courtesy car away from me a month ago (2nd March) and have not paid me a penny they agreed a figure and then decided that their independent assessor was wrong after agreeing it with me. I have now been told that after 8 weeks they will give me an answer in 4 weeks as to what is happening (so 12 weeks to get an answer), no returned calls and cannot be bothered that I do not have a car or the money to replace it. Terrible company that is a front for BISL Ltd and Covea insurance, just corrupt and they could care less about you as a customer. So my next attempt is a 14 day letter and then of too County Court let the judge decide. Reviewed on: 1st April 2022

Auto renewal nightmare

Trying to stop my auto renewal is an absolute pita. I have wasted 40mins of my life trying to call them, I hung up after 41mins. Can't do it by email so I will have to try again tomorrow, I will also cancel my bank account as I'm sooooh pi**ed off. Life's just too good for wasting time like this. Reviewed on: 27th July 2021

Rip off

Got a quote from compare the market for my car, insurance was £558 a year, tried it through Lloyds online banking and they wanted £1330 a year, more than double, what a joke... Reviewed on: 5th July 2021

Ripped us off

Moved 5 minutes down the road so apparently that makes your insurance double was paying 70 pounds a month tried to make it 151 done a new quote and managed to find the same insurance for 75 so shock they tried to rip us off Reviewed on: 30th June 2021

Rubbish response

Received renewal letter, and premium has gone up when it should have gone down! Found it much cheaper elsewhere, so now I have to stop Lloyds automatic renewal charge to my credit card. Can only do this by phoning, and they don't answer the phone. So I'll have to contact my credit card provider to tell them not to pay. AVOID! Reviewed on: 13th May 2021

Fess, fees, fees!

This lot rip you off. I insured a car with a personalised plate. I decided to sell the car, so firstly had to take off the personalised plate. £25 fee for that. With that done, I then sold the car a week later. Phoned to cancel my policy. £55 fee for that! Rip-off. If you think you might sell your car in the year of your policy, DO NOT INSURE WITH LLOYDS. Reviewed on: 26th April 2021

They RIPPED me off big time !

Instead of warning me me that they will increase premium, they went ahead and increased it. Instead of paying £35.00 a month, I was paying £68.00 a month. It was from a non claim issue from my previous company. It was not my fault. That company later sent me an email, stating NO expenses have been incurred. Reviewed on: 8th January 2021

Poor treatment

Disgraceful treatment to a loyal customer. I have been a banking customer since '95, and had van insurance for a couple of years. After my van insurance expired yesterday, inadvertently, renewal price was £258 I went on Go Compare to get a new quote. Lloyd's bank came top with £167, but when I tried to complete the quote, I was told (both online and on phone), that as I had a policy, expired or not, they could not give me the quoted price, and after spending approx 1 hour on a call, they wanted £258. In fact one of the sales team quoted £290. I eventually went with the second quote online with Budget for £180. I am now going to move my bank account from Lloyd's. Unbelievable treating an existing customer in that way. 2 fingers to you Lloyd's. You lose. Reviewed on: 28th November 2020

Do not use Lloyds Bank insurance

BE AWARE - if you cancel early for any reason they take £55 cancellation fee! I won’t use ever again - no loyalty to customers Reviewed on: 22nd November 2020

sent debt collectors for 25 pounds

they employed debt collectors to get 25 from me in relation to payments i did not owe. nothing more than a bunch of crooks Reviewed on: 13th November 2020

loss of no claims

BEWARE OF LLOYS MOTOR INSURANCE. I took out a motor insurance policy with Lloyds while having 20+ years of no claims entitlement. On renewing my insurance with another company, due to an unacceptable rise in the cost of the policy, I then found their proof of no claims certificate only acknowledges 9 years. On questioning this I was informed this was company policy. This has now cost me an increased premium to insure with another company, and will no doubt cost me more in in the future. Be aware that any company requiring proof of no claims, you will only be issued with proof to a maximum 9 years NCD regardless of entitlement you may have. I will never insure with Lloyds again or recommend them in the future. Reviewed on: 4th November 2020

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