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Lloyds Bank: Car insurance reviews

Name: Car insurance
Rating: 2.15 (151 reviews)

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2.15

Based on 151 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

21%

66%

Latest highest rating:

5

Good price on insuriance prodinsucts Good price on insurance products Reviewed on: 16th April 2026

Latest lowest rating:

1

Ignore their shiny emails. They send you big shiny images in your email ‘silver package’ ‘upgraded package’ ‘courtesy car included’. Horse *****. Read page 156783 of your policy... Read more Reviewed on: 24th November 2025

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About this product

Lloyds Bank car insurance is underwritten by a panel of insurers and administered by BISL Limited.

You can manage your Lloyds Bank car insurance policy online via ‘My Account’. Using the online portal, you can view, download or print your documents, add and remove additional drivers and change your policy details.

Lloyds Bank car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds Bank before, you can also leave a review and share your experience.

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Lloyds Bank Car insurance reviews (151)

Auto renewal nightmare

Trying to stop my auto renewal is an absolute pita. I have wasted 40mins of my life trying to call them, I hung up after 41mins. Can't do it by email so I will have to try again tomorrow, I will also cancel my bank account as I'm sooooh pi**ed off. Life's just too good for wasting time like this. Reviewed on: 27th July 2021

Rip off

Got a quote from compare the market for my car, insurance was £558 a year, tried it through Lloyds online banking and they wanted £1330 a year, more than double, what a joke... Reviewed on: 5th July 2021

Ripped us off

Moved 5 minutes down the road so apparently that makes your insurance double was paying 70 pounds a month tried to make it 151 done a new quote and managed to find the same insurance for 75 so shock they tried to rip us off Reviewed on: 30th June 2021

Rubbish response

Received renewal letter, and premium has gone up when it should have gone down! Found it much cheaper elsewhere, so now I have to stop Lloyds automatic renewal charge to my credit card. Can only do this by phoning, and they don't answer the phone. So I'll have to contact my credit card provider to tell them not to pay. AVOID! Reviewed on: 13th May 2021

Fess, fees, fees!

This lot rip you off. I insured a car with a personalised plate. I decided to sell the car, so firstly had to take off the personalised plate. £25 fee for that. With that done, I then sold the car a week later. Phoned to cancel my policy. £55 fee for that! Rip-off. If you think you might sell your car in the year of your policy, DO NOT INSURE WITH LLOYDS. Reviewed on: 26th April 2021

They RIPPED me off big time !

Instead of warning me me that they will increase premium, they went ahead and increased it. Instead of paying £35.00 a month, I was paying £68.00 a month. It was from a non claim issue from my previous company. It was not my fault. That company later sent me an email, stating NO expenses have been incurred. Reviewed on: 8th January 2021

Poor treatment

Disgraceful treatment to a loyal customer. I have been a banking customer since '95, and had van insurance for a couple of years. After my van insurance expired yesterday, inadvertently, renewal price was £258 I went on Go Compare to get a new quote. Lloyd's bank came top with £167, but when I tried to complete the quote, I was told (both online and on phone), that as I had a policy, expired or not, they could not give me the quoted price, and after spending approx 1 hour on a call, they wanted £258. In fact one of the sales team quoted £290. I eventually went with the second quote online with Budget for £180. I am now going to move my bank account from Lloyd's. Unbelievable treating an existing customer in that way. 2 fingers to you Lloyd's. You lose. Reviewed on: 28th November 2020

Do not use Lloyds Bank insurance

BE AWARE - if you cancel early for any reason they take £55 cancellation fee! I won’t use ever again - no loyalty to customers Reviewed on: 22nd November 2020

sent debt collectors for 25 pounds

they employed debt collectors to get 25 from me in relation to payments i did not owe. nothing more than a bunch of crooks Reviewed on: 13th November 2020

loss of no claims

BEWARE OF LLOYS MOTOR INSURANCE. I took out a motor insurance policy with Lloyds while having 20+ years of no claims entitlement. On renewing my insurance with another company, due to an unacceptable rise in the cost of the policy, I then found their proof of no claims certificate only acknowledges 9 years. On questioning this I was informed this was company policy. This has now cost me an increased premium to insure with another company, and will no doubt cost me more in in the future. Be aware that any company requiring proof of no claims, you will only be issued with proof to a maximum 9 years NCD regardless of entitlement you may have. I will never insure with Lloyds again or recommend them in the future. Reviewed on: 4th November 2020

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