Write a review

Lloyds Bank: Car Insurance reviews

Name: Car Insurance
Rating: 2.09 (145 reviews)

View other Lloyds Bank products

2.00

Based on 145 reviews, last reviewed 26th Feb 2025

100% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

20%

68%

Latest highest rating:

5

This is an excellent car company to work with This is an excellent company to work with Reviewed on: 26th February 2025

Latest lowest rating:

1

Please avoid. Please avoid. If you ever have to make a claim the customer services is shocking you get passed round from pillar to post, no one wants to take owners... Read more Reviewed on: 10th February 2025

Read all reviews Write a review

About this product

Choosing your next car insurance provider can be difficult with so many on the market. Here at Smart Money People we collect Lloyds Bank car insurance reviews from genuine Lloyds Bank customers to give you some insight into what you can expect as a policyholder.

Lloyds Bank insurance products can be traced back to 1688, now offering a multitude of policies to cover a variety of needs, such as home, business, landlord and car insurance. With a range of cover options to suit various budgets and needs, could they have the perfect policy for you? Check out the Lloyds Bank car insurance reviews on Smart Money People to make an informed decision about your next provider.

What’s the most important aspect of a car insurance policy to you? Perhaps you simply want the lowest priced premium, or maybe you’d prefer to pay for some optional extras? Accessible and communicative customer service might be at the top of your priority list? Whatever your needs, read our Lloyds Bank car insurance reviews to see how existing customers rate their policies.

Have you had a car insurance policy with Lloyds Bank? Whether good or bad, share your experience with other drivers on Smart Money People so we can help people like you make better decisions. Were you satisfied with the level of cover you received for the cost of the premium? Did you have any experience with Lloyds’ customer service? Did you have to make a claim, and if so, how well was it handled? Leave an honest Lloyds Bank car insurance review today.

Review Lloyds Bank: Car Insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Lloyds Bank Car Insurance reviews (145)

Poor treatment

Disgraceful treatment to a loyal customer. I have been a banking customer since '95, and had van insurance for a couple of years. After my van insurance expired yesterday, inadvertently, renewal price was £258 I went on Go Compare to get a new quote. Lloyd's bank came top with £167, but when I tried to complete the quote, I was told (both online and on phone), that as I had a policy, expired or not, they could not give me the quoted price, and after spending approx 1 hour on a call, they wanted £258. In fact one of the sales team quoted £290. I eventually went with the second quote online with Budget for £180. I am now going to move my bank account from Lloyd's. Unbelievable treating an existing customer in that way. 2 fingers to you Lloyd's. You lose. Reviewed on: 28th November 2020

Do not use Lloyds Bank insurance

BE AWARE - if you cancel early for any reason they take £55 cancellation fee! I won’t use ever again - no loyalty to customers Reviewed on: 22nd November 2020

sent debt collectors for 25 pounds

they employed debt collectors to get 25 from me in relation to payments i did not owe. nothing more than a bunch of crooks Reviewed on: 13th November 2020

loss of no claims

BEWARE OF LLOYS MOTOR INSURANCE. I took out a motor insurance policy with Lloyds while having 20+ years of no claims entitlement. On renewing my insurance with another company, due to an unacceptable rise in the cost of the policy, I then found their proof of no claims certificate only acknowledges 9 years. On questioning this I was informed this was company policy. This has now cost me an increased premium to insure with another company, and will no doubt cost me more in in the future. Be aware that any company requiring proof of no claims, you will only be issued with proof to a maximum 9 years NCD regardless of entitlement you may have. I will never insure with Lloyds again or recommend them in the future. Reviewed on: 4th November 2020

Have to opt out of renewal

I went with Lloyds bank car insurance because they gave me a competitive quote. This year it's the old story; loyal customers are penalised and the premium has gone up by over £40 despite my having made no claims. I have found a much cheaper quote so I phoned Lloyds to cancel my renewal. Apparently it's an automatic one so you have to opt out. After 6 minutes of recording telling me to visit web site etc the phone started to ring and ring and ring. I eventually gave up after 17 minutes and visited the website to cancel my renewal and guess what; you can only cancel by phoning the number I gave up on. I've cancelled my direct debit and Lloyds Bank will no longer be "by my side" Reviewed on: 2nd October 2020

Car insurance

I spoke with Carly...... she was just THE BEST... I spoke with her on 28th Sept... at approx 3pm... Carly was just THE BEST... an asset to your on line car insurance company ... absolutely professional.... caring; helpful, spoke to me from North East... please pass on my thanks... Carly was just so pleasant.... please motivate her her hard work..... she is an asset to Llyods.... thankyou Carly in these troubled times.... Margot.... Reviewed on: 28th September 2020

Scam Artists

After having an accident which was not my fault, they sided with the other party without even trying to win my claim for me. I did not renew my policy but they went ahead and auto renewed without informing me they were going to do so. Falsely claimed that I had signed up for auto renew which I would never do as I like to switch to the cheapest insurance. .. So they lied about that, trying to take money from a bank account that had been closed for a while. They threatened to try to do so again without permission. I felt pressured into paying for coverage that I had not requested but was told that they would not incur the cancellation fee of £55.00. Just waiting to see what happens next now? Very bad company and would strongly advise all drivers to avoid insuring with this company! Don't do it! Reviewed on: 10th August 2020

DISGRACEFUL BANK

Im with Lloyds for 12 years now. I have manage my business from my personal bank account for over 6 years. Now, in a very difficult time, they dont let me to open my business account to apply for the bounce back loan. I got all requirements it needs but even that they are not helping. But to call every month and offer insurances and to "upgrade" my account (to pay more monthly fees), they are the first ones. Very disappointed and frustrated with their behaviour. Moving from there soon. Reviewed on: 1st August 2020

Keep transferring me to Markerstudy Insurance who haven't answered after 1 hr 15 minutes

Keep transferring me to Markerstudy Insurance who haven't answered after 1 hr 15 minutes Reviewed on: 27th July 2020

an other cowboy

avoid like the plague, an an other company that is really just the monkey selling you on for pieces of eight to the worst bunch of sharks going Reviewed on: 22nd July 2020

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Car Insurance
from insurepink 1.00 from 1 reviews
Motorbike insurance
from Bennetts 3.68 from 18 reviews
Van Insurance
from Autonet Insurance 1.17 from 34 reviews

There's still more to see!

Lloyds Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub