Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Lloyds Bank: Car insurance reviews

View other Lloyds Bank products
3.22
Based on 152 reviews, last reviewed 28th Aug 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
22%
See only 4 star reviews
7%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
66%

Latest highest rating:

5

Car Insurance provided at a great price! Car Insurance provided at a great price! The online system is really easy to use with all the documents in one place and readily available. Would high... Read more Reviewed on: 28th August 2026
Jamie K's avatar
Jamie K

Latest lowest rating:

1

Ignore their shiny emails. They send you big shiny images in your email ‘silver package’ ‘upgraded package’ ‘courtesy car included’. Horse *****. Read page 156783 of your policy... Read more Reviewed on: 24th November 2025
Ben's avatar
Ben
Read all reviews Write a review

About this product

Lloyds Bank car insurance is underwritten by a panel of insurers and administered by BISL Limited.

You can manage your Lloyds Bank car insurance policy online via ‘My Account’. Using the online portal, you can view, download or print your documents, add and remove additional drivers and change your policy details.

Lloyds Bank car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds Bank before, you can also leave a review and share your experience.

Review Lloyds Bank: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Lloyds Bank Car insurance reviews (152)

Absolutely scandalous!

1
Paid full years payment for car insurance only to find out it will cost just over £50 in total to change car details after buying a new car which is less powerful I may add. Reviewed on: 12th February 2022
John Holdcroft's avatar
John Holdcroft

Charges for every change you make

1
Change address £25 Put private plate on £23 plus £25 admin £48 in total Ridiculous Reviewed on: 29th January 2022
David Robertson's avatar
David Robertson

Rubbish communication

1
I renewed my van insurance over the phone well in advance of due by date then weeks after renewal date received email saying policy cancelled the day before being notified due to non payment, after several phone calls to different people and a lot of wasted time was asked to pay £6.50 before getting a new quote. So got given a new quote and guess what £ 500 more than the renewal price from the day before because they failed to collect payment, anyway managed to insure elsewhere for £450 less. Today I received a warning letter of outstanding balance due for £6.50 and a fret of being passed to a debt collection agency for something that has been paid so looks like more time on phone to sort out. So my advice, look elsewhere for insurance. Reviewed on: 15th January 2022
Brianweller@hotmail.co.uk's avatar
[email protected]

Price for car inc

5
Waiting for price from lloyds bank Reviewed on: 30th December 2021
Maureen Childerley's avatar
Maureen Childerley

Very poor service

1
Wish I had read the reviews. Lloyds will charge you £25 to change bank details. Charged me today despite being completed online. They will charge £25 to change car details. In fact they will charge you £25 for every change you notify. Contact call centre, sorry we are really busy with long queues. Stay away from Lloyds car insurance. I purchased mine last week and regret it already. Reviewed on: 15th October 2021
Simon Mizzi's avatar
Simon Mizzi

Avoid at all all cost!

1
I had assumed that I would get decent service with Llyods but I've been completely wrong. They are very slow to respond. I'm having to chase them multiple times. Their excuse has been IT glitches. They can't give any updates - as they claim they have outsourced work to vendors. Its just been appalling service and a complete waste of money. Avoid at all cost Reviewed on: 14th October 2021
Mano Ramakrishnan's avatar
Mano Ramakrishnan

Over priced and will take as much money off you as they can.

1
I joined Lloyds as a learner, whilst I was learning someone reversed into my car parked outside my house (no fault of my own, wasn’t even in the car) Because of this he had to claim on his insurance as he had damaged my car and his. I did not make no claim with Lloyds but have been penalised since. They are charging me £25 for going from a learner to a full driver, so would never recommend staying with them, easier to find someone new. They also now have told me if I want to go with another insurance I have to pay £240+ to leave them even though my learner insurance was a no tie down to them, but this is because the claim on the guy who reversed into me is still open. So it was either I pay £240, or I stick with them for 1 month and I would pay £260+ just for 1 month! They said it was going to take 6 months to close the complaint, after a bit of back and forth they then agreed to close it by the 1st of Oct, we are now on the 7th and nothing has been done and it is still open! When we try to ring them they stick us on hold for 20+ minutes and don’t come back. They want to charge £55 to leave them as well. They are not a helpful insurance company and I would never recommend them, they won’t help you, they will just scam you out of your money and avoid taking your call, and once you get through they leave you on hold in hopes you will hang up and go away. Reviewed on: 7th October 2021
Molly's avatar
Molly

Car insurance

5
Excellent service throughout my experience with this company who provide professional care and service. Reviewed on: 24th September 2021
ALAN CHILD's avatar
ALAN CHILD

Admin fee for doing it myself on line

1
Why do they want to charge an admin fee for me changing my details on line no human interaction, if saga can scrap admin fees then a massive company like Lloyds should be able to do it Reviewed on: 6th September 2021
Aaran Grant's avatar
Aaran Grant

Car insurance

1
Lloyds took an additional £511 out of my bank account over my premium and still haven’t refunded it! Terrible customer service, don’t use this company! Reviewed on: 20th August 2021
simon.ricketts@hotmail.co.uk's avatar
[email protected]

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Lloyds Bank?

  • Easy Saver

    from Lloyds Bank 4.60 from 76 reviews
    Lloyds Bank

  • Club Lloyds current account

    from Lloyds Bank 4.46 from 687 reviews
    Lloyds Bank

  • Personal Loan

    from Lloyds Bank 4.37 from 61 reviews
    Lloyds Bank
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill