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Lloyds Bank: Car Insurance reviews

2.01
Based on 145 reviews, last reviewed 26th Feb 2025
100% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
20%
See only 4 star reviews
6%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
68%

Latest highest rating:

5

This is an excellent car company to work with This is an excellent company to work with Reviewed on: 26th February 2025
Rory P's avatar
Rory P

Latest lowest rating:

1

Please avoid. Please avoid. If you ever have to make a claim the customer services is shocking you get passed round from pillar to post, no one wants to take owners... Read more Reviewed on: 10th February 2025
Tracie B's avatar
Tracie B

About this product

Choosing your next car insurance provider can be difficult with so many on the market. Here at Smart Money People we collect Lloyds Bank car insurance reviews from genuine Lloyds Bank customers to give you some insight into what you can expect as a policyholder.

Lloyds Bank insurance products can be traced back to 1688, now offering a multitude of policies to cover a variety of needs, such as home, business, landlord and car insurance. With a range of cover options to suit various budgets and needs, could they have the perfect policy for you? Check out the Lloyds Bank car insurance reviews on Smart Money People to make an informed decision about your next provider.

What’s the most important aspect of a car insurance policy to you? Perhaps you simply want the lowest priced premium, or maybe you’d prefer to pay for some optional extras? Accessible and communicative customer service might be at the top of your priority list? Whatever your needs, read our Lloyds Bank car insurance reviews to see how existing customers rate their policies.

Have you had a car insurance policy with Lloyds Bank? Whether good or bad, share your experience with other drivers on Smart Money People so we can help people like you make better decisions. Were you satisfied with the level of cover you received for the cost of the premium? Did you have any experience with Lloyds’ customer service? Did you have to make a claim, and if so, how well was it handled? Leave an honest Lloyds Bank car insurance review today.

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Lloyds Bank Car Insurance reviews (145)

Car insurance

5
Excellent service throughout my experience with this company who provide professional care and service. Reviewed on: 24th September 2021

Admin fee for doing it myself on line

1
Why do they want to charge an admin fee for me changing my details on line no human interaction, if saga can scrap admin fees then a massive company like Lloyds should be able to do it Reviewed on: 6th September 2021

Car insurance

1
Lloyds took an additional £511 out of my bank account over my premium and still haven’t refunded it! Terrible customer service, don’t use this company! Reviewed on: 20th August 2021

Good customer service

5
Received my renewal had gone up by £80 a year. When I asked why was told it just had. Spoke with another lady called Annette she was amazing really helped me and brought down my insurance to an affordable amount. Well done Annette keep up your fantastic customer service. M Preston Reviewed on: 30th July 2021

Auto renewal nightmare

1
Trying to stop my auto renewal is an absolute pita. I have wasted 40mins of my life trying to call them, I hung up after 41mins. Can't do it by email so I will have to try again tomorrow, I will also cancel my bank account as I'm sooooh pi**ed off. Life's just too good for wasting time like this. Reviewed on: 27th July 2021

Rip off

1
Got a quote from compare the market for my car, insurance was £558 a year, tried it through Lloyds online banking and they wanted £1330 a year, more than double, what a joke... Reviewed on: 5th July 2021

Ripped us off

1
Moved 5 minutes down the road so apparently that makes your insurance double was paying 70 pounds a month tried to make it 151 done a new quote and managed to find the same insurance for 75 so shock they tried to rip us off Reviewed on: 30th June 2021

Rubbish response

1
Received renewal letter, and premium has gone up when it should have gone down! Found it much cheaper elsewhere, so now I have to stop Lloyds automatic renewal charge to my credit card. Can only do this by phoning, and they don't answer the phone. So I'll have to contact my credit card provider to tell them not to pay. AVOID! Reviewed on: 13th May 2021

Fess, fees, fees!

1
This lot rip you off. I insured a car with a personalised plate. I decided to sell the car, so firstly had to take off the personalised plate. £25 fee for that. With that done, I then sold the car a week later. Phoned to cancel my policy. £55 fee for that! Rip-off. If you think you might sell your car in the year of your policy, DO NOT INSURE WITH LLOYDS. Reviewed on: 26th April 2021

They RIPPED me off big time !

1
Instead of warning me me that they will increase premium, they went ahead and increased it. Instead of paying £35.00 a month, I was paying £68.00 a month. It was from a non claim issue from my previous company. It was not my fault. That company later sent me an email, stating NO expenses have been incurred. Reviewed on: 8th January 2021

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