Write a review

Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.05 (701 reviews)

View other Lloyds Bank products

3.93

Based on 701 reviews, last reviewed 21st Dec 2024

60% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

54%

21%

11%

Latest highest rating:

5

Good account Signed up easily. Online verification came in 2 days. Debit card came on 3rd day. The app works well for me. Impressed so far. Using it as a 2nd acco... Read more Reviewed on: 15th December 2024

Latest lowest rating:

1

Lloyds Bank refuses my payments by bank transfers. Lloyds Bank refuses my payments by bank transfers. to my builder and to a financial institution at the branch. I had my passport with me. They asked m... Read more Reviewed on: 21st December 2024

Read all reviews See your review

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (701)

Review of the Lloyds Bank, Classic Account:

lack of features...

Interest not particularly good and lack of features compared to challenger banks e.g. you have to pay fx fees abroad! Reviewed on: 2nd April 2024

Really and good internet banking app

Really and good internet banking app Reviewed on: 21st February 2024

An in-time reminder for direct debit.

An in-time reminder for direct debit. Also, a low balance notice for potential coming payment. Reviewed on: 16th February 2024

Great App and cashback offers but needs a travel cre...

Great App and cashback offers but needs a travel credit card like Halifax clarity card. Reviewed on: 15th February 2024

Disappointed in Lloyds

Having been a loyal Lloyd's customer for a number of years they have recently let us down on a number of issues. Reviewed on: 15th February 2024

Good customer service and cashback

Good customer service and cashback Reviewed on: 15th February 2024

not so good.

not so good. linked to halifax so if that closes then lloyds would too. bank closed my account unfairly and unjustly because of a false claim at which i was in the right and nothing can be done once they make a decision unfortunately Reviewed on: 15th February 2024

Great for everyday banking.

Great for everyday banking. I trust them. Reviewed on: 15th February 2024

I've been with Lloyds as long as I can remembe

I've been with Lloyds as long as I can remember and have never felt the need to switch. The banking is easy, never any unnecessary troubles and they communicate well. Reviewed on: 15th February 2024

Does what it says on the tin

The Lloyd’s classic account does what it says on the tin. There are some cash back bonuses you can access which are nice. The Lloyds app is very easy to use, and I like having online bank statements Reviewed on: 7th February 2024

Appalling customer service

Appalling customer service I was kept on hold with Lloyds dispute team for well over two hours trying to get money refunded which wasn't done as promised by in branch staff only to get no help and Lloyds stating my account doesn't exist despite physical evidence it does, had to order a completely new card go without access to my account for three whole days. There phone and local branch if you could reach someone had absolutely no idea what was going on in their own system their phone and staff either need additional training or a complete overall me and others have found them to absolutely useless. Reviewed on: 25th January 2024

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Lloyds Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub