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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.06 (736 reviews)

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3.96

Based on 736 reviews, last reviewed 26th Mar 2025

2300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

54%

21%

11%

Latest highest rating:

5

It a bank that am always proud of in term of prompt... It a bank that am always proud of in term of prompt service Reviewed on: 26th March 2025

Latest lowest rating:

1

Terrible Banking Experience and Poor Service Lloyds Bank has been the worst banking experience I've ever had. Their customer service is extremely slow, and when a merchant charged me over £100 in... Read more Reviewed on: 17th March 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (736)

I'm customer from 10 years and give me a lot...

I'm customer from 10 years and give me a lot help Reviewed on: 17th May 2024

Avoid them like the plague

The worst bank I have ever used with very poor customer service. They froze my account when I received my first salary on it, due to and administration error on their side... but they did not communicate this to me in any form (email, phone, etc), just simply froze it. When I went in to find out what happened the bank tellers was rude and unhelpful, almost treating me like a criminal and told me to come back in 2 weeks time. I challenged her that I will not leave until I get my money back even if means to closing down my account, and voila suddenly there was an open slot to come back the next day. When I arrived then, a very cheerful supervisor told me "hahaha we froze your account, because we made a mistake copying your legal documents, so funny!". Yeah, really funny when you have to pay rent in 2 days and cannot access your money. I stayed with them for 2-3 years despite this, but everytime I entered the bank they had the same "what do you want now?" attitude. Reviewed on: 21st April 2024

When talking to someone on Lloyds bank online chat,...

When talking to someone on Lloyds bank online chat, they are so slow and not helpful, you’re better off talking to face to face Reviewed on: 19th April 2024

Reliable and trustworthy bank .

Reliable and trustworthy bank . Easy to go with application Reviewed on: 16th April 2024

great , safe , good staff , easy to use...

great , safe , good staff , easy to use Reviewed on: 15th April 2024

The Best bank in the word !

The Best bank in the word ! Always been satisfied with this bank never had any issues good credit score check and lots of saving options with a good interest rate Reviewed on: 15th April 2024

It was a great experience banking with Loyd's bank

It was a great experience banking with Loyd's bank Reviewed on: 15th April 2024

Its my first physical account in uk and am still using.

Its my first physical account in uk and am still using. Its very excellent bank. Reviewed on: 15th April 2024

Lloyds bank is a ok bank but nothing exceptional

Lloyds bank is a ok bank but nothing exceptional, it lacks some modern features that other banks offer such as Revolut Reviewed on: 15th April 2024

Prompt opening

I am pleased to open my classic bank account in Lloyds Bank without any difficulty. Unlike other Bank companies Lloyds bank follows today's world advancement while providing an online platform for new users to open a bank account promptly without additional paperwork. Besides, stuff guiding you toward the online system is very helpful and responsive. You just need to take few minutes to fill out the online form and then you are good to go! Few days later, your brand-new bank card is at your door, easy-peasy. Reviewed on: 15th April 2024

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