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Lloyds Bank: Classic Account reviews

3.95
Based on 698 reviews, last reviewed 7th Nov 2024
67% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
21%
See only 3 star reviews
11%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

4

Easy to set up Classic Account with Bank of Scotland... Easy to set up Classic Account with Bank of Scotland, after moving countries. Great service at any branch Reviewed on: 29th October 2024
Murdo M's avatar
Murdo M

Latest lowest rating:

1

I have spent a month calling them to resolve a simpl... I have spent a month calling them to resolve a simple issue. Every time they tell me it is fixed but it is not fixed at all. Customers without a sma... Read more Reviewed on: 16th October 2024
Gary J's avatar
Gary J

About this product

The Lloyds Bank Classic Account is designed for ‘free everyday banking’. Account holders can benefit from a featureful mobile banking app, cashback opportunities and both arranged and unarranged overdrafts.

Our Lloyds Bank Classic Account reviews can give you valuable insight into the provider and account. Learn how satisfied genuine customers are with the service they’ve received. Be confident you’re making the right choice about your new account by checking our customer reviews.

If you’re interested in the Lloyds Bank Classic Account, find out more on Smart Money People. Learn why customers chose this account and how satisfied they’ve been so far. Read about the main pros and cons of the Classic Account to decide if it sounds right for you. Find out how responsive the customer service team is and how quickly account holders’ issues have been resolved. All of this and more can be found in our Lloyds Bank Classic Account reviews.

Perhaps you already have a Classic Account with Lloyds Bank? Why not share your honest opinions with our Smart Money People community? How long have you had the account and is it your main bank account? What is your favourite thing about the account, and is there anything you feel could be improved? If you use the mobile banking app, which features are the most useful? Would you recommend the account to your family and friends? Leave a Lloyds Bank Classic Account review today. Together, we can help people like you make better financial decisions.

Lloyds Bank Classic Account reviews (698)

Review of the Lloyds Bank, Classic Account:

Fairly Proficient

3
Lloyd’s could be better with its services and east in the stringent policies. Reviewed on: 8th July 2022

Great App and cashback offers but needs a travel cre...

5
Great App and cashback offers but needs a travel credit card like Halifax clarity card. Reviewed on: 15th February 2024

Disappointed in Lloyds

3
Having been a loyal Lloyd's customer for a number of years they have recently let us down on a number of issues. Reviewed on: 15th February 2024

Good customer service and cashback

4
Good customer service and cashback Reviewed on: 15th February 2024

not so good.

3
not so good. linked to halifax so if that closes then lloyds would too. bank closed my account unfairly and unjustly because of a false claim at which i was in the right and nothing can be done once they make a decision unfortunately Reviewed on: 15th February 2024

Great for everyday banking.

5
Great for everyday banking. I trust them. Reviewed on: 15th February 2024

I've been with Lloyds as long as I can remembe

5
I've been with Lloyds as long as I can remember and have never felt the need to switch. The banking is easy, never any unnecessary troubles and they communicate well. Reviewed on: 15th February 2024

Does what it says on the tin

4
The Lloyd’s classic account does what it says on the tin. There are some cash back bonuses you can access which are nice. The Lloyds app is very easy to use, and I like having online bank statements Reviewed on: 7th February 2024

Appalling customer service

1
Appalling customer service I was kept on hold with Lloyds dispute team for well over two hours trying to get money refunded which wasn't done as promised by in branch staff only to get no help and Lloyds stating my account doesn't exist despite physical evidence it does, had to order a completely new card go without access to my account for three whole days. There phone and local branch if you could reach someone had absolutely no idea what was going on in their own system their phone and staff either need additional training or a complete overall me and others have found them to absolutely useless. Reviewed on: 25th January 2024

Savings accounts pay minimal interest.

3
Savings accounts pay minimal interest... Why would I save with Lloyd's? Reviewed on: 18th January 2024

Good current account, easy to use

4
Good current account, easy to use Reviewed on: 11th January 2024

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