Write a review

Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.05 (701 reviews)

View other Lloyds Bank products

3.93

Based on 701 reviews, last reviewed 21st Dec 2024

60% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

54%

21%

11%

Latest highest rating:

5

Good account Signed up easily. Online verification came in 2 days. Debit card came on 3rd day. The app works well for me. Impressed so far. Using it as a 2nd acco... Read more Reviewed on: 15th December 2024

Latest lowest rating:

1

Lloyds Bank refuses my payments by bank transfers. Lloyds Bank refuses my payments by bank transfers. to my builder and to a financial institution at the branch. I had my passport with me. They asked m... Read more Reviewed on: 21st December 2024

Read all reviews See your review

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (701)

Review of the Lloyds Bank, Classic Account:

lack of features...

Interest not particularly good and lack of features compared to challenger banks e.g. you have to pay fx fees abroad! Reviewed on: 2nd April 2024

Good online but hard to get hold of by phone

Good online banking but hard to get hold of by phone Reviewed on: 13th August 2023

A classic 'classic account'

Easy to use, convenient app, immediate money transfers & great customer service. Reviewed on: 7th August 2023

Bank

Lloyd's always helpful and informative Reviewed on: 27th July 2023

Excellent

Excellent customer service and low rate. Reviewed on: 24th July 2023

Probably the worst bank

I have bad experience with Lloyds bank.Every time when I need sent more money(around £1000 I can not do it by internet becouse bank needs authorised the payment in the branch.I have to take holiday for make payments - it is incredibly frustrating.My money my decision and a lots of sensitive questions.For who,from who,who is it for me etc.I have enough .Time change the bank .Definitely I don’t recommend Reviewed on: 23rd July 2023

Best Bank

Never had a problem. Staff are always friendly and professional. Reviewed on: 26th June 2023

Stole all my money I could die as a result

Lloyds took over £200 from my bank account claiming they'd taken it due to a dispute with a third party. They made no communication with me prior to committing theft of my funds. They then barred me from accessing any money in my account stealing the entire balance. I told them to return the money they'd taken, release the rest of my money, and close the account. They refused all three leaving me with no money at all. They illegally barred me from removing MY money from the account then said they couldn't close the account because there is money in it. I now have no money to buy food, drink, or anything else. They were informed there was nobody else going to give me money and I was at risk of dying from low blood sugar or heart failure from malnutrition. They have still refused to return my money and close the account. So at present I'm looking at dying on the street due to Lloyds bank. I opened my first account with them as a child, have never gone overdrawn, made every payment on time on my credit card, and this is how I've been treated. Years ago they were a very good bank. Now they are guilty of financial abuse and pose a threat to public safety. Prior to the theft of all my money, in recent months they harassed me constantly when I tried to make payments stopping them repeatedly and saying they were trying to protect me from fraud. None of these payments were anything out of the ordinary. The result was that they endangered me and cost me money, and refused to compensate me for the money I lost due to their interference with payment. And that's before you consider the harm from your occasion, holiday, etc being ruined, and the mental harm of being left in a dangerous situation with no access to money. Not only have they stolen all my money and fraudulently kept an account open under my identity in the hopes of taking more money that enters the account, they actually owed me money before stealing the whole of my funds due to their interference with payments that cost me money. If you have a vulnerable loved one who banks with Lloyds, I'd recommend you remove their money from this bank whilst you can and close the account. They will happily block payments or steal funds and endanger customers expressing the view a relative or public body will help them. Not only are they a threat to public safety, but they have the arrogance to think public authorities or their customers families should foot the bill for their financial abuse and fraud. Reviewed on: 23rd June 2023

Securing a better future

Without a doubt always helps in any situation in the best way they can. Reviewed on: 23rd June 2023

Straight forward bank account

My Lloyd's bank account is easy to access online. I like the weekly notifications telling me how much I've spent. It's easy to manage my money, pay bills and access my statements. Reviewed on: 20th June 2023

Hit and miss

A very trustworthy bank, where I hold several accounts of different types. The main issue of late is the lack of access via the app, which always seems to be crashing or undergoing maintenance. The website is not much better for access and fails to work on Firefox browsers. However, I feel my money is safe in their hands and transfers are the easiest to and from Lloyds by far. Reviewed on: 7th June 2023

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Lloyds Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub