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LV (Liverpool Victoria): Home Insurance reviews

Name: Home Insurance
Rating: 3.64 (134 reviews)

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3.44

Based on 134 reviews, last reviewed 10th Oct 2024

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

51%

19%

27%

Latest highest rating:

4

Right level of insurance No-one likes it when your renewal quote arrives much higher than expected. After shopping around l decided to buy my home insurance from LV even thoug... Read more Reviewed on: 10th October 2024

Latest lowest rating:

1

Never had a home insurance claim. Never had a home insurance claim. My building and contents insurance doubled on renewal from 300 to over 600! Reviewed on: 11th June 2024

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About this product

Choosing the right insurance provider can be daunting with so many on the market. At Smart Money People, we collect LV= home insurance reviews from existing policyholders to help you make a better financial decision. Find out how customers rate the service they have received from LV=.

LV= offers a variety of insurance policies, with discounts available when you combine its home and motor policies. There are three levels of home insurance to choose from: essentials, home and home plus. LV= home insurance policies come with the benefit of a 24 hour helpline and a 12 month guarantee on repairs.

What do you need from a home insurance policy? Are you searching for a flexible policy, with a range of optional add-ons? Or are you simply looking for the most cost-effective premium? Are you prioritising buildings insurance, or do you only need contents insurance? Perhaps you’re planning to combine both policies? Whatever your needs, read our LV= home insurance reviews to see how genuine customers rate their policies.

Have you had a home insurance policy with LV=? Whether good or bad, give an honest account of your experience. Did you purchase buildings insurance, contents insurance, or both? What level of cover did you choose, and were you satisfied with your policy? Did you have any experience with the customer service team? Would you renew your policy and recommend it to family or friends? Write an honest LV= home insurance review. Together, we can help people like you make better financial decisions.

LV (Liverpool Victoria) Home Insurance reviews (134)

Review of the LV (Liverpool Victoria), Home Insurance:

Competitive pricing, friendly assistance

Having received a renewal notice from our previous home insurance company which was going to cost £100 more than previous year, we decided to ask for a quote from Liverpool Victoria. The Freephone line was answered quickly by a friendly, helpful assistant. She advised me of various options and extras, clearly explaining advantages and costs. There was no pressure, just clear and helpful advice. I didn't have to go into great detail regarding how near to property trees were planted, etc, and was given a quotation for comprehensive cover which was much cheaper than we had paid last year. We decided to accept the quotation as we were very pleased with the price and cover. I would recommend. Reviewed on: 4th July 2017

Fine and reasonably priced

Fine for contents insurance, easy to do online, cheap enough. Haven't needed to use them for claiming so unsure of level of service that may be available in those circumstances. Reviewed on: 28th July 2019

reliable

have reinsured with LV for years as it is a straightforward process with solid cover and the price is competitive every year Reviewed on: 8th July 2019

Professional, efficient and competitive!

They quoted a competitive price, documents soon received in post. All details clear and straightforward, could add further items to insurance if required. Received a discount as we already hold a motor insurance policy with them. Recommended. Reviewed on: 6th July 2019

Great Value, Easy to Buy

I chose LV when my current home insurance providers renewal price went up a lot from the previous year. LV's website was easy to navigate, clear and great value considering it is from a trusted and well known company. Reviewed on: 6th July 2019

Brilliantly affordable and straightforward contents insurance

Very happy with LV. By far the best deal on contents assurance and premium goes down even more year by year. Reviewed on: 6th July 2019

No hassles when you need something fixed

About to complete sale of previous house and found a major leak in en-suite bathroom. LV sent surveyor out same day and started repair and worked with new owner of property to ensure that repairs were completed promptly and properly. Reviewed on: 6th July 2019

It is rare to find an insurance firm that really does care.

Competitive pricing, excellent customer service Reviewed on: 5th July 2019

Easy Navigation

I found the site to set up our house insurance easy to navigate without a million options to choose from. The quote was far better than any other provider. Reviewed on: 23rd September 2018

Good value policy

Used LV for years now. Good value policy and good call centre. Reviewed on: 23rd September 2018

Rescued!

Following a kitchen flood LV came to the rescue quickly and efficiently to put our lives back together again. Reviewed on: 22nd September 2018

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