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LV (Liverpool Victoria): Home Insurance reviews

3.40
Based on 134 reviews, last reviewed 10th Oct 2024
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
51%
See only 4 star reviews
19%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
27%

Latest highest rating:

4

Right level of insurance No-one likes it when your renewal quote arrives much higher than expected. After shopping around l decided to buy my home insurance from LV even thoug... Read more Reviewed on: 10th October 2024
K C's avatar
K C

Latest lowest rating:

1

Never had a home insurance claim. Never had a home insurance claim. My building and contents insurance doubled on renewal from 300 to over 600! Reviewed on: 11th June 2024
Abdullah M's avatar
Abdullah M

About this product

Choosing the right insurance provider can be daunting with so many on the market. At Smart Money People, we collect LV= home insurance reviews from existing policyholders to help you make a better financial decision. Find out how customers rate the service they have received from LV=.

LV= offers a variety of insurance policies, with discounts available when you combine its home and motor policies. There are three levels of home insurance to choose from: essentials, home and home plus. LV= home insurance policies come with the benefit of a 24 hour helpline and a 12 month guarantee on repairs.

What do you need from a home insurance policy? Are you searching for a flexible policy, with a range of optional add-ons? Or are you simply looking for the most cost-effective premium? Are you prioritising buildings insurance, or do you only need contents insurance? Perhaps you’re planning to combine both policies? Whatever your needs, read our LV= home insurance reviews to see how genuine customers rate their policies.

Have you had a home insurance policy with LV=? Whether good or bad, give an honest account of your experience. Did you purchase buildings insurance, contents insurance, or both? What level of cover did you choose, and were you satisfied with your policy? Did you have any experience with the customer service team? Would you renew your policy and recommend it to family or friends? Write an honest LV= home insurance review. Together, we can help people like you make better financial decisions.

LV (Liverpool Victoria) Home Insurance reviews (134)

Review of the LV (Liverpool Victoria), Home Insurance:

Luv LV

5
Straight forward insurance that doesn’t cost the earth, easy to set up online, LV information easy to read & understand. Unable to comment as to claims process which thankfully I have not had to use, long may this continue! My policy covers buildings & contents, I was able to adjust excess amounts which in turn impacted premium paid for cover, choice to opt in & out of extras as required too, this impacting total premium which is especially good at present when costs are sky rocketing & moneys tight. Reviewed on: 13th July 2023

reliable

5
have reinsured with LV for years as it is a straightforward process with solid cover and the price is competitive every year Reviewed on: 8th July 2019

Professional, efficient and competitive!

4
They quoted a competitive price, documents soon received in post. All details clear and straightforward, could add further items to insurance if required. Received a discount as we already hold a motor insurance policy with them. Recommended. Reviewed on: 6th July 2019

Great Value, Easy to Buy

5
I chose LV when my current home insurance providers renewal price went up a lot from the previous year. LV's website was easy to navigate, clear and great value considering it is from a trusted and well known company. Reviewed on: 6th July 2019

Brilliantly affordable and straightforward contents insurance

5
Very happy with LV. By far the best deal on contents assurance and premium goes down even more year by year. Reviewed on: 6th July 2019

No hassles when you need something fixed

5
About to complete sale of previous house and found a major leak in en-suite bathroom. LV sent surveyor out same day and started repair and worked with new owner of property to ensure that repairs were completed promptly and properly. Reviewed on: 6th July 2019

It is rare to find an insurance firm that really does care.

4
Competitive pricing, excellent customer service Reviewed on: 5th July 2019

Easy Navigation

5
I found the site to set up our house insurance easy to navigate without a million options to choose from. The quote was far better than any other provider. Reviewed on: 23rd September 2018

Good value policy

4
Used LV for years now. Good value policy and good call centre. Reviewed on: 23rd September 2018

Rescued!

5
Following a kitchen flood LV came to the rescue quickly and efficiently to put our lives back together again. Reviewed on: 22nd September 2018

Simple but effective

5
Relatively simple policies that are easy to understand Reviewed on: 19th September 2018
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