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ManyPets: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.9 (13408 reviews)

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4.86

Based on 13,408 reviews, last reviewed 1st Nov 2024

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Great choice of Policies Plenty of choice of policies to suit all eventualities and budgets. Claims processed and paid very quickly. Reviewed on: 28th October 2024

Latest lowest rating:

1

THEY HAVE NO FUNDS TO PAY FOR CLAIMS This review is based on my experience with Manypets being unable to pay my claim in the region of £3,000 approximately 4 months since submission. They... Read more Reviewed on: 1st November 2024

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About this product

Finding the right provider for your pet insurance policy can be difficult with so many on the market. We collect ManyPets pet insurance reviews from genuine customers to give you insight into what you can expect as a policyholder.

ManyPets offers specialised cat and dog policies, as well as general pet insurance for other animals. If you have multiple pets, you can find a discount with the Multi-Pet policy. ManyPets policies cover vet bills, as well as dental illness. You can choose to add a money back or no excess option to your policy.

Does ManyPets sound like the right provider for you? Read our ManyPets pet insurance reviews to learn more about the provider and its policies. Find out how satisfied customers are with the cover they have received. Learn about ManyPets’ customer service and claims process. Discover whether customers would renew their policies with ManyPets. Make an informed decision about your prospective provider by reading our reviews.

Have you had a policy with ManyPets? Share your honest experience with others on Smart Money People. Tell us what type of animal you insured and how well the policy covered your needs. Did you find the price of the premium to be reasonable for the cover you received? If you made a claim on your policy, tell us how well it was handled. Whether good or bad, write a ManyPets pet insurance review today. Together, we can help people like you make better financial decisions.

ManyPets Pet Insurance reviews (13408)

Review of the ManyPets, Pet Insurance:

THEY HAVE NO FUNDS TO PAY FOR CLAIMS

This review is based on my experience with Manypets being unable to pay my claim in the region of £3,000 approximately 4 months since submission. They have not contested or disputed the claim, so based on the information below, it appears that THEY HAVE NO FUNDS TO PAY FOR CLAIMS and they are probably waiting to collect cash from premiums so that they can pay claims. I am currently in a Formal Complaint process, yet Manypets appears to be under severe financial pressure and overall financial difficulties, as initially reported by the Insurance Post (postonline.co.uk) in a 2023 extract: "Things are looking fairly bleak in the UK as well for the insurer, as its loss ratios appear to be a sore subject. For the year ending 31 March 2022, Many Pets' loss before tax stood at £31.9m, compared with a loss of £22.3m in 2021." Furthermore, Manypets' latest Report & Accounts in the Companies House indicate matters have severely deteriorated further in 2023, with a larger LOSS of approximately £43 MILLION and NEGATIVE EQUITY of approximately £26 MILLION. I suspect they may become INSOLVENT relatively soon, unless the situation changes drastically. Finally, they do NOT pay vets directly - please ignore what their website says - and, based on other reviews, most vet practices will not deal with them due to non-payment. As a matter of fact, they do NOT pay anyone at all (customers or vets) according to my experience. If you buy a policy from Manypets, do NOT expect them to pay your claims unless you file a formal complaint (8 WEEKS), followed by the Financial Ombudsman (3 MONTHS), and then possibly followed by a court process (3-6 MONTHS), assuming they have not gone BUST in the meantime..... Reviewed on: 1st November 2024

Had to amend my policy and was advised on what would...

Had to amend my policy and was advised on what would be the best thing to do Reviewed on: 14th October 2024

Alfie my Special boy

My dog Alfie was diagnosed with a rare disease, Manypets were amazing, helpful and friendly throughout the difficult distressing time. Every test and scan was carried out but sadly there was damage to his brain and we had to make the heartbreaking decision to let him go. Manypets were there for us all the way through, their customer service were second to none, all claims were handled quickly and efficiently with prompt payments always made. I was so grateful that i had chosen Manypets to insure Alfie it certainly helped having the knowledge that i could have all the treatment and tests necessary even though we still lost him. They took away the worry associated with having a sick pet. First class service and first class customer service. Reviewed on: 14th October 2024

Good insurance at a good price

Prices are reasonable and I love that ManyPets refund you a percentage if you haven't claimed that year! Reviewed on: 14th October 2024

I'm happy with the cover that I have.

I'm happy with the cover that I have. I'm disappointed that the premium's increase by such a large amount every year. Reviewed on: 14th October 2024

Always very prompt, great service and experience

Always very prompt, great service and experience Reviewed on: 14th October 2024

I have used the video vet service twice and found it...

I have used the video vet service twice and found it excellent. Reviewed on: 14th October 2024

Dixie had to have treatment for a ? Tummy bug .

Dixie had to have treatment for a ? tummy bug at our vets , she had all her investigations, I had to pay the amount stated then the rest of the bill was paid by Many Pets without any problems whatsoever, all the vet needed was the account number. Dixie has been insured with many pets since she was 3 months old. No problems at all . Reviewed on: 14th October 2024

Good overall but prices increase sharply with age of...

Good overall but prices increase sharply with age of pet. Perhaps consider a no claim’s discount Reviewed on: 14th October 2024

All my claims was accepted and very quick send money...

All my claims was accepted and very quick send money back Reviewed on: 14th October 2024

Worth paying the extra money for

Nothing has been too much! They have been great at covering our dogs vets bills. Whether directly to us or to Verona practice, it has always been a relatively smooth process! Reviewed on: 14th October 2024

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