Write a review

ManyPets: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.9 (13408 reviews)

View other ManyPets products

4.86

Based on 13,408 reviews, last reviewed 1st Nov 2024

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Great choice of Policies Plenty of choice of policies to suit all eventualities and budgets. Claims processed and paid very quickly. Reviewed on: 28th October 2024

Latest lowest rating:

1

THEY HAVE NO FUNDS TO PAY FOR CLAIMS This review is based on my experience with Manypets being unable to pay my claim in the region of £3,000 approximately 4 months since submission. They... Read more Reviewed on: 1st November 2024

Read all reviews See your review

About this product

Finding the right provider for your pet insurance policy can be difficult with so many on the market. We collect ManyPets pet insurance reviews from genuine customers to give you insight into what you can expect as a policyholder.

ManyPets offers specialised cat and dog policies, as well as general pet insurance for other animals. If you have multiple pets, you can find a discount with the Multi-Pet policy. ManyPets policies cover vet bills, as well as dental illness. You can choose to add a money back or no excess option to your policy.

Does ManyPets sound like the right provider for you? Read our ManyPets pet insurance reviews to learn more about the provider and its policies. Find out how satisfied customers are with the cover they have received. Learn about ManyPets’ customer service and claims process. Discover whether customers would renew their policies with ManyPets. Make an informed decision about your prospective provider by reading our reviews.

Have you had a policy with ManyPets? Share your honest experience with others on Smart Money People. Tell us what type of animal you insured and how well the policy covered your needs. Did you find the price of the premium to be reasonable for the cover you received? If you made a claim on your policy, tell us how well it was handled. Whether good or bad, write a ManyPets pet insurance review today. Together, we can help people like you make better financial decisions.

ManyPets Pet Insurance reviews (13408)

Review of the ManyPets, Pet Insurance:

THEY HAVE NO FUNDS TO PAY FOR CLAIMS

This review is based on my experience with Manypets being unable to pay my claim in the region of £3,000 approximately 4 months since submission. They have not contested or disputed the claim, so based on the information below, it appears that THEY HAVE NO FUNDS TO PAY FOR CLAIMS and they are probably waiting to collect cash from premiums so that they can pay claims. I am currently in a Formal Complaint process, yet Manypets appears to be under severe financial pressure and overall financial difficulties, as initially reported by the Insurance Post (postonline.co.uk) in a 2023 extract: "Things are looking fairly bleak in the UK as well for the insurer, as its loss ratios appear to be a sore subject. For the year ending 31 March 2022, Many Pets' loss before tax stood at £31.9m, compared with a loss of £22.3m in 2021." Furthermore, Manypets' latest Report & Accounts in the Companies House indicate matters have severely deteriorated further in 2023, with a larger LOSS of approximately £43 MILLION and NEGATIVE EQUITY of approximately £26 MILLION. I suspect they may become INSOLVENT relatively soon, unless the situation changes drastically. Finally, they do NOT pay vets directly - please ignore what their website says - and, based on other reviews, most vet practices will not deal with them due to non-payment. As a matter of fact, they do NOT pay anyone at all (customers or vets) according to my experience. If you buy a policy from Manypets, do NOT expect them to pay your claims unless you file a formal complaint (8 WEEKS), followed by the Financial Ombudsman (3 MONTHS), and then possibly followed by a court process (3-6 MONTHS), assuming they have not gone BUST in the meantime..... Reviewed on: 1st November 2024

Never had an issue.

Never had an issue. Excellent communication and regular updates and information provided via email. Reviewed on: 15th October 2024

Policy taken out easily and received my docs

Policy taken out easily and received my docs Reviewed on: 15th October 2024

Would recommend

Overall very positive, easy to use, quick communication and good value. Reviewed on: 15th October 2024

Easy to set up.

Easy to set up. No hard to follow jargon. Online vet tool was excellent Reviewed on: 15th October 2024

Top service

Best support was provided when needed. Highly recommend Reviewed on: 15th October 2024

Always have help and advice when needed.

Always have help and advice when needed. Money back if you haven't had a claim Reviewed on: 15th October 2024

Top pet insurance company

Many pets are a very competitive company in their field and always keep the customer informed on every aspect of their business. They are also very quick to respond when you make a claim. Reviewed on: 15th October 2024

Great so far, the call with vets is great!

Great so far, the call with vets is great! Reviewed on: 15th October 2024

Always great customer service!

Always great customer service! There is a lot of online support, information and useful perks - including FirstVet (online consultations) for free! Making a claim it is super easy and quick. Overall very satisfied with the service. Reviewed on: 15th October 2024

Used Many pets for the first time when my fur baby h...

Used Many pets for the first time when my fur baby had his first fit. It was a horrible time for us and Many pets did not questions us once. Just prompt payment straight away. Really easy to deal with no hassle at all. Any problems we have we use the 24 7 advice line where someone rings us back via teams and having a face to face chat just eases you straight away. Reviewed on: 15th October 2024

Alternative products

Pet Insurance
from PDSA 1.14 from 2 reviews
Pet Insurance
from Howden 0.00 from 0 reviews
Pet Insurance
from Direct Line 3.97 from 33 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub