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Metro Bank: Current Account reviews

4.88
Based on 10,558 reviews, last reviewed 5th Sep 2024
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Great for basic accounts and highstreet branches Been with Metro Bank on and off, honestly mostly as an account ready to switch. They don't offer anything beneficial compared to other banks. They do ... Read more Reviewed on: 5th September 2024
Richard P's avatar
Richard P

Latest lowest rating:

1

Lots of recent negative changes Great bank when I joined 6 years ago. Now taking my money elsewhere as so many products and services withdrawn especially cancelling all credit cards ... Read more Reviewed on: 22nd August 2024
Ros H's avatar
Ros H

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10558)

Review of the Metro Bank, Current Account:

Great for basic accounts and highstreet branches

4
Been with Metro Bank on and off, honestly mostly as an account ready to switch. They don't offer anything beneficial compared to other banks. They do have a lot of branches, but I find it takes a long time to speak to someone; a branch visit is usually takes an hour end to end. And there are a fair few things you have to go into branch to open or resolve. They did recently have a good savings rate, but sadly that dropped soon after opening, and was eclipsed by other banks offerings. Reviewed on: 5th September 2024

Best experience with Metro

5
The best thing about Metro is they are always open after 5 pm not like others , every time when you want cash they always have it for you Reviewed on: 6th April 2023

Easy to set up

5
Account easier to set up than any other I've tried. Not overcomplicated and they, unlike most other banks, do not bombard you with ads for financial "products" of absolutely no interest. Reviewed on: 6th April 2023

Excellent Service

5
Everything I could hope for, my problems all sorted out and new account created,. Thanks to Mike for the efficient and friendly service. Reviewed on: 6th April 2023

Perfect bank for everyone

5
Not only professional, friendly and helpful but open 7 days a week , which is very helpful if you work Monday to Friday. Reviewed on: 6th April 2023

Fastest account creation

5
I was impressed with the speedy reaction of the CSRs at the store in Holborn Reviewed on: 6th April 2023

Great bank current account option

5
Very good, fast and friendly customer service. Nice when you travel as you always have a great exchange rate respect to competitors Reviewed on: 6th April 2023

Just wow!

5
I am visually impaired & the customer service at Metro bank is warm, friendly, no long waiting for anything! Card printing in branch, always open! Banking app is easy,, even for visually impaired. Not a bad word to say! Ok, my 8 year old loves the money counting for kids! Loves going in there! Reviewed on: 6th April 2023

Convenience of Banking every day

5
Metro team always helpful re3gardless of what branch i go into. Love the fact they also don't charge me using my debit card abroad! The other 'High Street' Banks could learn from this...... Reviewed on: 6th April 2023

No comment

3
No comment no comment no comment no comment Reviewed on: 6th April 2023

MOST RELIABLE BANK

5
Metro is one of the most reliable banks. They are safe and secure, they have 24hr customer support and their online banking is hardly ever out of service like most banks that are always doing maintenance. They also have extra security in place to prevent fraud Reviewed on: 6th April 2023

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