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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Excellent

5
Best customer service in store, easy online access to everyone, very clear app. Reviewed on: 6th April 2023
Tess's avatar
Tess

Current account

5
Always pleased with the way they handle all my transactions nothing is too much bother. Their banking hours suit me better then other banks. Reviewed on: 6th April 2023
lesley wake's avatar
lesley wake

Great service

5
Great customer support and quick services Reviewed on: 6th April 2023
Michael Dadzie's avatar
Michael Dadzie

Good bank

5
Very good bank easy excess and am planning for a locker as well Reviewed on: 6th April 2023
Rabz Rabia's avatar
Rabz Rabia

One of the most friendly, approachable, best banks in providing excellent customer service every time they always go beyond and above...respect to each one of you

4
I have difficultues with memory and a chronic medical condition.... Without the service offered from Metro Bank I would have great difficulties accessing bathroom facilities. Also on few occasions I have forgotten my password and misplaced my bank card.....this was no problem as I waited few minutes and all was replaced same day in under 20mins....that is world record for any bank. Keep up the good work... Reviewed on: 6th April 2023
Verona 's avatar
Verona

impressive progressive and loyal

5
it was the only bank when I entered in uk I come to know from my family friends and it was just few minutes procedure easy effective and loyal Bank I will continue to have my all possible savings will be in this bank Reviewed on: 6th April 2023
Jaspreet kaur's avatar
Jaspreet kaur

The best bank

5
I can say that metro bank is one the best bank I ever see in my entire life. I would recommend metro bank to as many people as I can. I can’t explain enough words about metro bank it really worth more than I think. I love being customer of metro bank Reviewed on: 6th April 2023
Samim Tokhi's avatar
Samim Tokhi

Miss

5
Very good gamers in the business platform Reviewed on: 6th April 2023
Miss's avatar
Miss

Best Service

5
The Metro Bank is the only Bank accessible seven days week when I as a customer can speak to a human for advice. What a JOY! Reviewed on: 6th April 2023
Georgina Brook's avatar
Georgina Brook

Good bank

4
Good customer service so for I really happy with metro bank Reviewed on: 6th April 2023
MK Chaudhry 's avatar
MK Chaudhry

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