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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Good bank

5
Very good bank easy excess and am planning for a locker as well Reviewed on: 6th April 2023
Rabz Rabia's avatar
Rabz Rabia

One of the most friendly, approachable, best banks in providing excellent customer service every time they always go beyond and above...respect to each one of you

4
I have difficultues with memory and a chronic medical condition.... Without the service offered from Metro Bank I would have great difficulties accessing bathroom facilities. Also on few occasions I have forgotten my password and misplaced my bank card.....this was no problem as I waited few minutes and all was replaced same day in under 20mins....that is world record for any bank. Keep up the good work... Reviewed on: 6th April 2023
Verona 's avatar
Verona

impressive progressive and loyal

5
it was the only bank when I entered in uk I come to know from my family friends and it was just few minutes procedure easy effective and loyal Bank I will continue to have my all possible savings will be in this bank Reviewed on: 6th April 2023
Jaspreet kaur's avatar
Jaspreet kaur

The best bank

5
I can say that metro bank is one the best bank I ever see in my entire life. I would recommend metro bank to as many people as I can. I can’t explain enough words about metro bank it really worth more than I think. I love being customer of metro bank Reviewed on: 6th April 2023
Samim Tokhi's avatar
Samim Tokhi

Miss

5
Very good gamers in the business platform Reviewed on: 6th April 2023
Miss's avatar
Miss

Best Service

5
The Metro Bank is the only Bank accessible seven days week when I as a customer can speak to a human for advice. What a JOY! Reviewed on: 6th April 2023
Georgina Brook's avatar
Georgina Brook

Good bank

4
Good customer service so for I really happy with metro bank Reviewed on: 6th April 2023
MK Chaudhry 's avatar
MK Chaudhry

Best bank service

5
Every time I have been to metro All agent a friendly happy to help go abate and beyond consistent every time best thing I did is have a metro account. Thank Reviewed on: 6th April 2023
M B's avatar
M B

Banking efficiency and accessibility.

5
Since I changed to metro bank I have had nothing but good and helpful friendly service. Reviewed on: 6th April 2023
Christopher Plunkett. 's avatar
Christopher Plunkett.

Fantastic and friendly bank

5
Very friendly , I have an account here Reviewed on: 6th April 2023
caroline ugbana's avatar
caroline ugbana

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