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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best bank service

Every time I have been to metro All agent a friendly happy to help go abate and beyond consistent every time best thing I did is have a metro account. Thank Reviewed on: 6th April 2023

Banking efficiency and accessibility.

Since I changed to metro bank I have had nothing but good and helpful friendly service. Reviewed on: 6th April 2023

Fantastic and friendly bank

Very friendly , I have an account here Reviewed on: 6th April 2023

Amazing Bank to use

This bank is a very good bank to use and I would highly recommend it to anyone. All the members of staff are friendly and display good communication and really make me feel comfortable. Their customer service is amazing and top tier. Reviewed on: 6th April 2023

Metrobank have never disappointed me or my friends

Year in year out effortless banking, awesome 7 day a week branch service (useful for on the spot card replacement or depositing cash), ongoing ease of online or telephone banking. I hugely recommend J Van der Merwe Reviewed on: 6th April 2023

great staff always helpful

great bank so easy to deal with staff friendly and helpful nothing is too much trouble Reviewed on: 6th April 2023

Good enough

Very well mannered staff and good customer service Reviewed on: 6th April 2023

Best experience with Metro

The best thing about Metro is they are always open after 5 pm not like others , every time when you want cash they always have it for you Reviewed on: 6th April 2023

Easy to set up

Account easier to set up than any other I've tried. Not overcomplicated and they, unlike most other banks, do not bombard you with ads for financial "products" of absolutely no interest. Reviewed on: 6th April 2023

Excellent Service

Everything I could hope for, my problems all sorted out and new account created,. Thanks to Mike for the efficient and friendly service. Reviewed on: 6th April 2023

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