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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Metrobank have never disappointed me or my friends

Year in year out effortless banking, awesome 7 day a week branch service (useful for on the spot card replacement or depositing cash), ongoing ease of online or telephone banking. I hugely recommend J Van der Merwe Reviewed on: 6th April 2023

great staff always helpful

great bank so easy to deal with staff friendly and helpful nothing is too much trouble Reviewed on: 6th April 2023

Good enough

Very well mannered staff and good customer service Reviewed on: 6th April 2023

Best experience with Metro

The best thing about Metro is they are always open after 5 pm not like others , every time when you want cash they always have it for you Reviewed on: 6th April 2023

Easy to set up

Account easier to set up than any other I've tried. Not overcomplicated and they, unlike most other banks, do not bombard you with ads for financial "products" of absolutely no interest. Reviewed on: 6th April 2023

Excellent Service

Everything I could hope for, my problems all sorted out and new account created,. Thanks to Mike for the efficient and friendly service. Reviewed on: 6th April 2023

Perfect bank for everyone

Not only professional, friendly and helpful but open 7 days a week , which is very helpful if you work Monday to Friday. Reviewed on: 6th April 2023

Fastest account creation

I was impressed with the speedy reaction of the CSRs at the store in Holborn Reviewed on: 6th April 2023

Great bank current account option

Very good, fast and friendly customer service. Nice when you travel as you always have a great exchange rate respect to competitors Reviewed on: 6th April 2023

Just wow!

I am visually impaired & the customer service at Metro bank is warm, friendly, no long waiting for anything! Card printing in branch, always open! Banking app is easy,, even for visually impaired. Not a bad word to say! Ok, my 8 year old loves the money counting for kids! Loves going in there! Reviewed on: 6th April 2023

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