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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Best experience with Metro

The best thing about Metro is they are always open after 5 pm not like others , every time when you want cash they always have it for you Reviewed on: 6th April 2023

Easy to set up

Account easier to set up than any other I've tried. Not overcomplicated and they, unlike most other banks, do not bombard you with ads for financial "products" of absolutely no interest. Reviewed on: 6th April 2023

Excellent Service

Everything I could hope for, my problems all sorted out and new account created,. Thanks to Mike for the efficient and friendly service. Reviewed on: 6th April 2023

Perfect bank for everyone

Not only professional, friendly and helpful but open 7 days a week , which is very helpful if you work Monday to Friday. Reviewed on: 6th April 2023

Fastest account creation

I was impressed with the speedy reaction of the CSRs at the store in Holborn Reviewed on: 6th April 2023

Great bank current account option

Very good, fast and friendly customer service. Nice when you travel as you always have a great exchange rate respect to competitors Reviewed on: 6th April 2023

Just wow!

I am visually impaired & the customer service at Metro bank is warm, friendly, no long waiting for anything! Card printing in branch, always open! Banking app is easy,, even for visually impaired. Not a bad word to say! Ok, my 8 year old loves the money counting for kids! Loves going in there! Reviewed on: 6th April 2023

Convenience of Banking every day

Metro team always helpful re3gardless of what branch i go into. Love the fact they also don't charge me using my debit card abroad! The other 'High Street' Banks could learn from this...... Reviewed on: 6th April 2023

No comment

No comment no comment no comment no comment Reviewed on: 6th April 2023

MOST RELIABLE BANK

Metro is one of the most reliable banks. They are safe and secure, they have 24hr customer support and their online banking is hardly ever out of service like most banks that are always doing maintenance. They also have extra security in place to prevent fraud Reviewed on: 6th April 2023

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