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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Perfect bank for everyone

Not only professional, friendly and helpful but open 7 days a week , which is very helpful if you work Monday to Friday. Reviewed on: 6th April 2023

Fastest account creation

I was impressed with the speedy reaction of the CSRs at the store in Holborn Reviewed on: 6th April 2023

Great bank current account option

Very good, fast and friendly customer service. Nice when you travel as you always have a great exchange rate respect to competitors Reviewed on: 6th April 2023

Just wow!

I am visually impaired & the customer service at Metro bank is warm, friendly, no long waiting for anything! Card printing in branch, always open! Banking app is easy,, even for visually impaired. Not a bad word to say! Ok, my 8 year old loves the money counting for kids! Loves going in there! Reviewed on: 6th April 2023

Convenience of Banking every day

Metro team always helpful re3gardless of what branch i go into. Love the fact they also don't charge me using my debit card abroad! The other 'High Street' Banks could learn from this...... Reviewed on: 6th April 2023

No comment

No comment no comment no comment no comment Reviewed on: 6th April 2023

MOST RELIABLE BANK

Metro is one of the most reliable banks. They are safe and secure, they have 24hr customer support and their online banking is hardly ever out of service like most banks that are always doing maintenance. They also have extra security in place to prevent fraud Reviewed on: 6th April 2023

With METRO BANK LIVE IS MUCH MORE EASIER

Always quick help in branch.Very friendly personnel.I love METRO BANK SO MUCH.ALL THE BEST GUYS!!!THANKS. Reviewed on: 6th April 2023

Fastest, Best & Trustable

My experience with metro bank has been exceptional, any problems you ring them up and they will have it resolved for you in an instant and if you need a new card all you need to do is either apply online and receive it within 3 days or you can visit your local branch and receive it within minutes! Reviewed on: 6th April 2023

Very helpful

I lost my card and had replacement straight away Reviewed on: 6th April 2023

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