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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Convenience of Banking every day

Metro team always helpful re3gardless of what branch i go into. Love the fact they also don't charge me using my debit card abroad! The other 'High Street' Banks could learn from this...... Reviewed on: 6th April 2023

No comment

No comment no comment no comment no comment Reviewed on: 6th April 2023

MOST RELIABLE BANK

Metro is one of the most reliable banks. They are safe and secure, they have 24hr customer support and their online banking is hardly ever out of service like most banks that are always doing maintenance. They also have extra security in place to prevent fraud Reviewed on: 6th April 2023

With METRO BANK LIVE IS MUCH MORE EASIER

Always quick help in branch.Very friendly personnel.I love METRO BANK SO MUCH.ALL THE BEST GUYS!!!THANKS. Reviewed on: 6th April 2023

Fastest, Best & Trustable

My experience with metro bank has been exceptional, any problems you ring them up and they will have it resolved for you in an instant and if you need a new card all you need to do is either apply online and receive it within 3 days or you can visit your local branch and receive it within minutes! Reviewed on: 6th April 2023

Very helpful

I lost my card and had replacement straight away Reviewed on: 6th April 2023

Best bank and I've been with a few..never have no problems and always make u feel welcome

Always make me feel welcome and do the best they can for any sort of situation u have...open late and early and also I can takey dog on there she loves.going.in there coz she gets a biscuit or two lol ... overall best bank I've been with. Reviewed on: 6th April 2023

What modern day banking should be.

Ever since I've been banking with Metro Bank, my conclusion is, why have we been kept in the dark for so long by other high street banks by making simple things so difficult just like having your debt card printed in store or even the sunday banking offered by Metro Bank. In conclusion, Metro Bank is the best thing that ever happened to banking since the last few decades. Reviewed on: 6th April 2023

I would recommend

Have been with this bank for years, would recommend Reviewed on: 6th April 2023

Very good service

Best bank,they helping everyone, they don't choose,Good customer service.. Reviewed on: 6th April 2023

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