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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

With METRO BANK LIVE IS MUCH MORE EASIER

Always quick help in branch.Very friendly personnel.I love METRO BANK SO MUCH.ALL THE BEST GUYS!!!THANKS. Reviewed on: 6th April 2023

Fastest, Best & Trustable

My experience with metro bank has been exceptional, any problems you ring them up and they will have it resolved for you in an instant and if you need a new card all you need to do is either apply online and receive it within 3 days or you can visit your local branch and receive it within minutes! Reviewed on: 6th April 2023

Very helpful

I lost my card and had replacement straight away Reviewed on: 6th April 2023

Best bank and I've been with a few..never have no problems and always make u feel welcome

Always make me feel welcome and do the best they can for any sort of situation u have...open late and early and also I can takey dog on there she loves.going.in there coz she gets a biscuit or two lol ... overall best bank I've been with. Reviewed on: 6th April 2023

What modern day banking should be.

Ever since I've been banking with Metro Bank, my conclusion is, why have we been kept in the dark for so long by other high street banks by making simple things so difficult just like having your debt card printed in store or even the sunday banking offered by Metro Bank. In conclusion, Metro Bank is the best thing that ever happened to banking since the last few decades. Reviewed on: 6th April 2023

I would recommend

Have been with this bank for years, would recommend Reviewed on: 6th April 2023

Very good service

Best bank,they helping everyone, they don't choose,Good customer service.. Reviewed on: 6th April 2023

Best bank

I always get amazing customer service they are friendly and have great communication skill. I am always satisfied with the service I get. Both in the store and on a phone call. I would definitely recommend to everyone. Reviewed on: 6th April 2023

Most likely

Positive experience many occassions generally Reviewed on: 6th April 2023

Outstanding customer service

I have a great app and a local Bank. If you pop into the Bank in person everyone is so helpful and knowledgable. My children have an account with them too. Even when I had access issues with the app they fixed it in the Bank in seconds, amazing gem on our high street! Reviewed on: 6th April 2023

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