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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Very happy

I am very happy with this Metro Bank, because it is open every day, apart from Metro Bank, I have not seen another bank open, especially on Saturdays, Sundays, other banks are closed, I am happy with this bank account because I have my personal data and coins safe .Thank you in advance Reviewed on: 6th April 2023

Amazing customer service

Their service is incredible both in person and online. I like their phone app because it locks itself when you leave the page straight away, which means that no-one can get access to my account. Reviewed on: 6th April 2023

Good bank quick cards good stuff

Bank and the stuff is nice and polite quick service Reviewed on: 6th April 2023

The best Bank to chose from many

Would highly recommend this bank to anyone, service is very good, people at the store are real professional’s, I’m glad that I’m with them. Reviewed on: 6th April 2023

Seamless banking

Excellent app, brilliant back up service, total accessibility 24/7 Reviewed on: 6th April 2023

Very happy with the service

Right from opening a current account to internet banking, everything is so quick and easy. The staff members are so polite, helpful, understanding and helpful. That's why I still have my account with Metro and recommend it to others. Everything was hassle free. Customer service is also great! Thank you Metro Bank. Reviewed on: 6th April 2023

I get open an account in a minutes as well as debit card they given me in a minutes.

Great for opening a account and get debit card in minutes. Reviewed on: 6th April 2023

The best bank

Very professional and safe bank. Reviewed on: 6th April 2023

Absolutely great service

I had a wonderful experience with metro bank very fast , friendly staff and also customer service very quick & satisfied Reviewed on: 6th April 2023

Great service

Whenever I attend metro bank staff are always available and provide a great customer service. Reviewed on: 6th April 2023

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