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Metro Bank: Current Account reviews

4.88
Based on 10,559 reviews, last reviewed 7th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Great for basic accounts and highstreet branches Been with Metro Bank on and off, honestly mostly as an account ready to switch. They don't offer anything beneficial compared to other banks. They do ... Read more Reviewed on: 5th September 2024
Richard P's avatar
Richard P

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current Account reviews (10559)

10/10 Current Account

5
Keeping it short and snappy; - Simple to use. - Lovely in branch staff. - Everything you need in one account. Reviewed on: 5th April 2023

Nice banking system

4
Keep the good work Reviewed on: 5th April 2023

Great service!

5
amazing staff, always kind and quick to help! Reviewed on: 5th April 2023

Metro Bank have provided me with a a very positive customer service experince.

5
I needed to set up a trust account so after being messed around by a competitor that I abandoned for very poor service, I approached Metro Bank (Bishopsgate branch) and much to my releif, I had a totally different experince. The staff were welcoming and friendly and were able to answer every question I put forward and nothing seemed too much trouble. The bank its self was spacious and comfortable and enabled privacy and they evn provided lolly pops and dog treats, which I have never come across in a bank before. I was not presurised in any way to take on different products and everything that was meant to be organised on my bealf was organised very quickly. I have had no issues when making transactions and I feel confident that if in the future I do come across any problems, that the staff at Metro Bank are available every day and that they will be able to assist me. I am very confident that Metro Bank have my best interests at heart and that they will look after my money. I am not rich by anymeans but I feel as though I have the same respect from metro bank staff as someone who is rich. Reviewed on: 5th April 2023

Amazing quick and 7days banking

5
Its amazing for full-time workers to use the bank on weekends..7days and long hrs And very professional teams Reviewed on: 5th April 2023

Excellent in service

5
Good customer service. Super banking experience, the bank opened weekends and bank holidays. Ability to get banking service anytime. Very convenient. Reviewed on: 5th April 2023

Simple/ efficient banking

5
Happy with the banking service I have received and the efficiency of the Metro bank. Very happy that I loved to this bank. Reviewed on: 5th April 2023

Easy and simple

5
I have had a Metro account for a while now and I have to say it is a quick and easy account to apply for and the app is easy and simple to use. It does exactly what you need. Brilliant. Reviewed on: 5th April 2023

Good service

1
Very good service and helpful staff Reviewed on: 5th April 2023

Customer service

5
Very helpful, friendly, quick response Reviewed on: 5th April 2023

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