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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Smart banking

I am highly pleased of Metro bank service as they served 24/7 and very attractive customer service. They can easily identify customers need and pointing the actual solution. Reviewed on: 6th April 2023

Very helpful, great bank

Love this bank. Been with them 6+ years, have recommended to family and friends. Great costumer service. Very helpful, very useful. Love the online banking app. Great company. Love I can bring my dog into the store too x Reviewed on: 6th April 2023

Accessible Banking putting the Customer first

Accessible banking 7 days a week. Cards printed on site. Variety of accounts. Support and information from friendly and professional staff. Reviewed on: 6th April 2023

Great bank

I been with this bank since it opened in Peterborough United Kingdom its been great has everything bank needs even prints cards on the spot in bank I love it Reviewed on: 6th April 2023

Online banking

Love doing online banking with metro bank, easy to do everything. Reviewed on: 6th April 2023

Best Banking App and Best British Bank

Metro bank is open from Monday to Sunday to provide great customer service to their customers. The most amazing thing about the bank they print a new debit card instantly in store for their customers. The banking App is the easiest to navigate and access your account. Reviewed on: 6th April 2023

Amazing

Always lovely staff, never judge me and always help me whenever I go up to the branch Reviewed on: 6th April 2023

Amazing bank

I love metro bank they’re so good at handling problems Reviewed on: 6th April 2023

No fuss banking

Costumer service is just outstanding and no problems all my issues get dealt with quickly even ordering new cards in the post comes surprisingly quick when compared to that of the likes of NatWest. I couldn’t recommend metro any more it is the future of banking! Reviewed on: 6th April 2023

Excellent service and long time to run business

Happy and kind banker and quick service Reviewed on: 6th April 2023

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