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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Helpful

Very helpful, good friendly service. Reviewed on: 6th April 2023

A bank from the future, that we can trust and benefit now.

Forget those old fashioned banks and building societies. Walk into a Metrobank on a Sunday and open an account. Be treated like a real person and know that your bank card will be given to you then and there. So easy. The personal service is first class. Reviewed on: 6th April 2023

Metro bank good service

One of best app bank uk, never had problem, work perfectly and assistance any time Reviewed on: 6th April 2023

Excellent

Fantastic no hassle bank absolutely love them Reviewed on: 6th April 2023

Excellent Banking Service With A Smile!

Very friendly and helpful staff! Excellent service! Very convenient as they are open seven days a week, early or late, no need to call we can just walk in and there’s someone there to help you! Need a card? No need to wait for 5/7 days! They will print it for you there and then! Very happy to bank with Metro Bank! Reviewed on: 6th April 2023

Accessibility

Metro bank store is always accessible. And the mobile app is working well. Reviewed on: 6th April 2023

Best bank I have ever used!

Of the many years I’ve been a customer I’ve had very few problems - people always available to help and they’re open every day and longer hours than most banks - great bank and I’ve opened multiple accounts instore on the day Reviewed on: 6th April 2023

Good Bank

Metro App is very well designed to be able to easily navigate. Metro Bank helping hours are helpful. Reviewed on: 6th April 2023

Good service

Good customer service and product Reviewed on: 6th April 2023

Happy man

great service good advice amazing help Reviewed on: 6th April 2023

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