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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Convenient and consistent

Open fat more than other banks to assist me with my problems, even if they happen on sunday Reviewed on: 7th April 2023

Metro bank is the best

Metro bank is the best bank they offer an array of accounts,staff are very helpful and knowledgeable,always great you with a smile . The replacement bank card service where you can get a new card printed up in branch is amazing, metro bank is now the only bank I deal with now Reviewed on: 7th April 2023

Best Bank in all

The best thing about this bank is its open 7 days a week also there customer service is so quick and efficient. Reviewed on: 7th April 2023

reliable banking

Very pleased with the online banking, easy to use and reliable. Reviewed on: 7th April 2023

professionally best

Always ready to help very helpful, reliable and professionally friendly environment Reviewed on: 7th April 2023

Janos

I am very happy with this bank and it is one of the best banks I know Reviewed on: 7th April 2023

Swift service

Prompt and efficient service, and open at convenient hours for me to do business. Reviewed on: 7th April 2023

Great Experience with metro

Metro bank is one of the best bank in uk,cause it's best customer services, fast response, rapidly problem solvings etc. Reviewed on: 7th April 2023

Help with everything

Always there to help in the store or on the phone. Reviewed on: 7th April 2023

Outstanding customer assistance

Lost my card , was helped by a representative in the Harrow store , advised me to create an emergency account in case I lost my card again , she also assisted me in opening a savings account whilst waiting for new card to printed Reviewed on: 7th April 2023

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