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Metro Bank: Current Account reviews

4.88
Based on 10,558 reviews, last reviewed 9th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Great for basic accounts and highstreet branches Been with Metro Bank on and off, honestly mostly as an account ready to switch. They don't offer anything beneficial compared to other banks. They do ... Read more Reviewed on: 5th September 2024
Richard P's avatar
Richard P

Latest lowest rating:

1

I been a victim of a fraud transaction from a fraud... I been a victim of a fraud transaction from a fraud company named LUCKY2GO. I reported the same day to Metro bank, what happen was that metro bank let... Read more Reviewed on: 9th November 2024
Pedro M's avatar
Pedro M

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10558)

Review of the Metro Bank, Current Account:

Great bank when I took out account,now they are goin...

5
Great bank when I took out account,now they are going to charge for using my card in Europe . This is not what I signed up for. Very disappointed, moving my account to Natwest. Reviewed on: 28th August 2024

Really satisfied

5
I joined Metro bank last June. Every time I call or enter a store they take great care of me and have been very professional. My queries are handled very quickly and efficiently. I’d definitely recommend to friends and family Reviewed on: 31st May 2023

Mrs Lilyana Kostova

5
This it’s my first bank where I open account .. Just one time go there never can look from different bank because everything it’s nice and easy tank you for everything Reviewed on: 30th May 2023

Awesome

5
Instant bank account..card release ..my opinion is only the best Reviewed on: 22nd May 2023

Great place in Liverpool

5
Easy to obtain both current account and savings account Great service Reviewed on: 20th May 2023

Brilliant bank

5
Best bank & customer service by far Reviewed on: 11th May 2023

Best bank i have in a long time

5
Metro not only treat like a valid customer your are a valid customer they sort any issue out and not only that but i feel the my money is in safe hand compared to other companies where i have people trying to commit fraud on my card but with metro bank there is none of that and metro need massive recognition for that Reviewed on: 9th May 2023

Pathetic Customer support

1
I was accused of fraud cos I received £3000 into my account.Got the person who sent the money to me to send the relavant documents .Still my account is frozen I haven't been to work or do I have money to pay for food or pay my kids excursion fees . Metro Bank doesn't respond nor do they get back to you after several daily contact from me .Thier customer support team doesn't seem trained to deal with simple tasks. They are an ameture bank with minimal training of staff and don't follow through . Please review other banks before making a decision on joining Metro Bank. Metro bank don't tell that you when opening the account that you only allowed £300 max withdrawal and that you not allowed certain amount of transaction before your account is locked . Please choose anyone else Reviewed on: 4th May 2023

Mr

5
Open seven days a week it’s grat Reviewed on: 1st May 2023

Great customer service, great diversity, young and vibrant staff, excellent atmosphere and very modern (stands out from the rest)

5
Which ever product or service I have gone in there for, I have always left Metro Bank a happy and satisfied customer Reviewed on: 1st May 2023

effective and efficient

5
As soon as you enter the bank, someone came up to you and offered help. No matter what problems you have, they helped solve it right the way. Reviewed on: 30th April 2023