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Metro Bank: Current Account reviews

4.87
Based on 10,563 reviews, last reviewed 27th Feb 2025
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Most friendly on line banking services banker User friendly services easy to navigate and excellent customer care never disappoints Reviewed on: 27th February 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
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About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10563)

Review of the Metro Bank, Current Account:

Everything you need, nothing you don't need

5
After being a customer for a while I took my young son there to open his first account. Doesn't that say it all? Reviewed on: 3rd April 2023

Great bank

5
Great bank. So convenient that it's opened 7days a week, also open till late so at certain times and days it's nice to be able to walk in and not have to wait around. Biggest benifits compared to others is you talk to a HUMAN and not a machine. Reviewed on: 4th April 2023

Most Awesome Bank ever

5
Can’t fault them. They have the best opening hours and the best customer service than any other bank I’ve banked with before. Reviewed on: 4th April 2023

Metro bank

5
Metro bank is such a good bank app easy to work which is good for me so it makes ma banking much simpler and quicker big hit. Reviewed on: 4th April 2023

Lovely staff

5
Always welcoming, feel very welcoming and nothing is to much trouble Reviewed on: 4th April 2023

Friendly bank

5
Staff are friendly! Customer’s like myself are more relaxed and service is great. I love the fact that it is open after I finish my work, if i needed to top up my account I can! Great to change up coin ish and option to use a vault perfect Reviewed on: 4th April 2023

Always Helpful

5
The members of staff always been very helpful in anyway they can be..!!!!! Reviewed on: 4th April 2023

Simple and easy

5
Perfect account for what I needed it for, the banking app is so helpful and easy and simple to use. Reviewed on: 4th April 2023

Very securely bank!

5
The best Bank! Great and fast service! Reviewed on: 4th April 2023

Customer focussed banking

5
Really responsive staff and efficient execution Reviewed on: 4th April 2023

Best customer service!

5
Account opening is so easy and quick! No appointment needed and very efficient. The customer service provided by all colleagues in the bank - outstanding! Very helpful and kind people Reviewed on: 4th April 2023

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